Website:
techvantage.ai
Job details:
We are hiring experienced professionals to provide live support to Tax Professionals for product, process, and tax-related queries.
Work Schedule
- Off-Season (May–November): Full night shift, Monday to Friday
- Busy Season (December–April): Full night shift, 6 days a week with one rotational weekly off
Senior Associate – Tax Support
Experience: 2–4 Years | Openings: 1
Requirements:
- Experience in tax customer support and direct client handling.
- Ability to handle customer queries and escalations.
- Good knowledge of tax-related processes.
- Strong communication and customer handling skills.
Lead – Tax Support
Experience: 4–8 Years | Openings: 1
Requirements:
- Experience in tax customer support and handling client escalations.
- Experience in team and workflow management.
- Ability to manage reports and monitor team activities.
- Strong communication, leadership, and client management skills.
Tax Professional Representative (TPR) – US Tax Preparation
Requirements:
- Strong knowledge of US Federal Tax (1040) and State Tax Preparation.
- Experience in resolving taxpayer queries.
- Valid PTIN with authorization to sign tax returns.
- Good verbal communication and client interaction skills.
- Experience working with US customers/stakeholders.
- Ability to explain tax-related queries clearly and provide effective support.
Click on Apply to know more.
