Senior Associate-Order to Cash-Collections
EXL
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- cross functional
- customer service
- key performance indicators
- SAP
- QuickBooks
About the role
EXL
Website:
exlservice.com
Job details:
- Ability to improve collection performance goals, reduce bad debt, DSO, and other key performance indicators
- Achieve monthly cash collection targets by actively chasing customers
- Attend and participate in collection meetings by updating and keeping manager informed of current statuses.
- Enforce credit policy and assure adherence to accepted standards
- Establish and maintain positive relationships with cross functional teams involved in AR process
- Maintain agreed upon reporting metrics associated with individual portfolios
- Ability to negotiate and manage relationships
- Strong problem solving and customer service skills
- Ability to Prioritize and multi-task is essential
- Run credit checks on new business
- Process month end closing entries in a timely manner
- Involvement on Special Projects as necessary
- Minimum of 3 years Collections experience in a fast-paced target driven business
- Confident, adaptable and ability to work effectively under pressure
- SAP & QuickBooks system experience an advantage
- Preferred skills in pivot tables, VLOOKUP’s and spreadsheets
- Strong communication, interpersonal, detail and team oriented, problem solving skills
Click on Apply to know more.
This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.