Trigent Software Inc
Website:
trigent.com
Job details:
Generates weekly, monthly and ad-hoc reports regarding team and should have exposure to Workday and ServiceNow. Resolves questions re: workfeed actions, enquiries, process applications, offline requests Works with "ticket & workfeed action distributor" to monitor team's workload, monitors their performance against workload allocated to them and shares any relevant insights on team performance with their Team Leader. Manages workload distribution related questions. Manages backup activities in case of absence Advises on Policy where there is challenge or question, provides advice on interpretation and ensures consistency of approach Coaches and directs team members in regards of queries Skills: Previous experience in HR desirable and/or customer service environment essential. Previous experience using Microsoft Office applications to an advanced level, including Excel and Word, essential. Previous experience using cloud-based HR, EIC or SAP HR applications and systems desirable. Fluency in verbal and written English Workday Experince will be required.
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