Morae
Website:
morae.com
Job details:
Job Description
Position: Senior Associate - eDiscovery
Job Type: Full Time
Morae Global seeks to find the best and the brightest people- those who understand what it takes to deliver top quality solutions for our clients.
Roles and Responsibilities:
- Reading, writing, and optimizing SQL queries and formulating data based on business and project requirements.
- Monitoring application performance and providing timely technical support and responses to front-end users.
- Working closely with the eDiscovery Team to support data processing, productions, review, and litigation support workflows.
- Understanding and handling multiple data types, including email and messaging environments such as PST and NSF, Microsoft Office documents, and other electronically stored information (ESI).
- Working with eDiscovery technology solutions and software such as Relativity, Nuix, Reveal, Everlaw, and other industry-standard platforms. Relativity Certification is preferred.
- Having a good understanding of metadata, load files, processing specifications, and production standards.
- Working in both cloud-based and on-premises environments.
- Supporting data processing, quality control, document productions, load file creation, and troubleshooting of production-related issues.
- Demonstrating strong conceptual thinking and ideation skills, with the ability to brainstorm solutions, connect technical and business requirements, and solve complex problems.
- Experience supporting data management and eDiscovery tools such as ReadySuite, SafeCopy, TreeSize, Aid4Mail, and similar tools is a plus.
- Understanding client and business requirements and providing timely and practical technical resolutions.
- Applying logical and analytical thinking while considering business requirements and stakeholder expectations.
- Performing root cause analysis and independently resolving technical, application, database, and process-related issues.
- Handling calls with clients and internal teams to troubleshoot application, processing, workflow, and production-related issues.
- Taking ownership of assigned tasks and ensuring completion within agreed TAT/SLA and quality standards.
- Working effectively as a team member by understanding individual and team responsibilities, contributing to a positive working environment, and building strong relationships with team members.
- Proactively seeking guidance, clarification, and feedback while also providing guidance and support to less-experienced team members.
- Supporting and guiding junior team members on technical and eDiscovery-related matters.
- Developing expertise in Morae Global's work products, services, processes, and technology solutions.
- Demonstrating an interest in and ability to rapidly learn new tools, technologies, and processes.
- Experience in Computer Forensics and tools such as FTK, EnCase, or other forensic platforms is a plus.
Experience and Requirements
- 4–7+ years of hands-on experience in eDiscovery, with strong experience in data processing, productions, quality control, and litigation support workflows.
- Thorough understanding of the Electronic Discovery Reference Model (EDRM).
- Proficiency in eDiscovery platforms such as Relativity, Nuix, Reveal, Everlaw, or similar industry-standard tools.
- Experience handling complex client requirements, large datasets, and time-sensitive deliverables in a fast-paced environment.
- Strong understanding of metadata, load files, processing specifications, production standards, and quality control procedures.
- Ability to perform root cause analysis and independently resolve technical and process-related issues.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Experience working in a Follow-the-Sun or 24x7 support model, with strong communication, stakeholder management, and professional email-writing skills.
- Working knowledge of SQL, including writing queries and working with stored procedures, functions, and triggers.
- Experience creating and maintaining workflow documentation, process guides, technical specifications, and knowledge-base documents.
- Ability to lead technical investigations, identify root causes, and implement effective solutions.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Strong attention to detail and commitment to quality, confidentiality, and compliance standards.
- Ability to work effectively in a hybrid work environment, balancing collaboration with colleagues in the office and productivity while working remotely.
- Willingness to work from the office as required based on business, team, and client needs
Skills
- Strong knowledge of eDiscovery processing, productions, review workflows, and litigation support processes.
- Excellent verbal and written communication skills with fluency in English.
- Strong client and stakeholder management skills.
- Ability to manage multiple priorities and deliver high-quality results under tight deadlines.
- Ability to work independently as well as collaboratively within a team environment.
- Strong ownership and accountability for assigned tasks and deliverables.
- Ability to mentor and provide technical guidance to junior team members.
- Ability to quickly learn and adapt to new tools, technologies, and processes.
Why Morae?
Morae’s approach to employee development is unique in the marketplace. At Morae employees are given opportunities to progress at their own pace and to influence the course of their professional growth. This includes having the opportunity to earn a client facing role or even an oversight role within their first year!
About Morae:
Morae is a dynamic, high-growth organization that provides an integrated suite of solutions to corporate law departments and law firms, and partners with leading software and services providers, both within and outside the legal industry. We are a young company but are made up of seasoned professionals in the legal industry, with a focus on building productive long-term relationships with employees and clients in an environment where collaboration is encouraged, knowledge is shared freely, and diversity of thought, cultures, communities, and points of view is embraced. Our team has the vision to create an effective solution for any business problem and the experience to execute that vision. Learn more at moraeglobal.com. Our privacy policy can be found here https://www.moraeglobal.com/privacy-policy.
Click on Apply to know more.