ICE Information Technology
Website:
iceinfotec.com
Job details:
The Senior Analyst - SAM is responsible for the effective management, control, and protection of software assets within the organization throughout all stages of their lifecycle. This role ensures compliance with software licensing agreements, optimizes software usage, and helps reduce costs related to software procurement and maintenance.
Key Responsibilities
- Maintain an accurate software asset inventory and ensure data integrity across the Software Asset Management (SAM) lifecycle.
- Analyze software usage, entitlements, and deployment data to establish an effective license position and ensure compliance with publisher licensing agreements.
- Demonstrate a strong understanding of licensing models, metrics, and compliance rules across Tier 1 software publishers.
- Hands-on experience in software license compliance and entitlement management for Microsoft, Red Hat, Oracle, and IBM.
- Prepare, validate, and maintain Effective License Position (ELP) reports for core software publishers, identifying license consumption, compliance gaps, and potential risks.
- Manage software license entitlements, contracts, renewals, and agreements, ensuring accurate tracking of license rights and obligations.
- Identify, assess, and mitigate software licensing risks, including under-licensing, over-licensing, and potential audit exposure.
- Analyze software usage and license consumption to identify optimization opportunities, reduce unnecessary expenditure, and support cost-effective software procurement.
- Generate compliance, software usage, license consumption, and cost optimization reports, providing actionable insights to stakeholders and senior management.
- Hands-on experience with SAM tools such as Snow License Manager, Snow Inventory, and Flexerafor software inventory management, license compliance analysis, entitlement management, and Effective License Position (ELP) reporting.
- Handle SAM-related Service Requests (SRs) and Change Requests (CRs) through ITSM platforms such as ServiceNow and BMC Remedy, ensuring timely resolution and adherence to established processes.
- Collaborate with IT operations, procurement, legal, and application teams to validate software deployments, reconcile entitlements, and maintain compliance.
- Strong proficiency in Microsoft Excel, PowerPoint, and dashboard/reporting tools to support license analysis, compliance reporting, and management presentations.
- Stay updated on publisher licensing policies, product changes, contractual terms, and industry best practices to maintain compliance and improve SAM processes.
Education:
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
Experience:
- 5-8 years of experience in software asset management
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