myGwork - LGBTQ+ Business Community
Website:
mygwork.com
Job details:
This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description
Description
Benefits Delivery and Administration (BDA) solutions empower employers, employees and retirees to better
navigate the changing world of benefits. Our solutions deliver and accelerate clients’ benefit strategies
through a tailored and integrated experience. We combine our benefit consulting expertise with innovative,
user- centered technology and design to help organizations unlock their benefit strategy and deliver an
engaging experience that instils confidence and satisfaction.
Principal Duties & Responsibilities
Administer ongoing benefit system activities
Receive and process import data files containing indicative data, election data, dependent and beneficiary data
Generate payroll/vendor feeds, as well as ad-hoc management reports
Process and fulfil, confirmation statements and other benefit related materials
Assist with system testing; Web, interfaces and system generated reports for new and ongoing systems
Review error reports and resolve issues as needed utilizing case management tool
Exercise discretion and independent judgment in responding to and resolving client issues
Develop and maintain system processing documentation and processing calendar
Set up and test data encryption and transmission protocols with client and vendors Manage fulfilment inventory with clients
Provide back up for other team members as needed
Attend ongoing client status meeting as needed to establish client relationship
Attend internal project meetings to ensure project continuity into ongoing Meet service level agreements across all clients.
We deliver solutions and administration services in health and welfare, individual healthcare marketplace, account plans, insurance, defined benefit and defined
contribution to employees and retirees.
Qualifications
Qualifications
Graduate in any discipline
2-5 Years of Insurance Domain experience
Qualifications:
Knowledge, Skills and Abilities:
Excellent Communication, both written and verbal – in particular verbal communication
Tenacity for following up with a broad range of stakeholders
Ability to network with entire Willis Towers Watson organization and get things done by building bridges
Soft Skills
Proactive approach, Results focused, highly motivated, self-starter
Strong can-do attitude, positive towards change
Works well with teams and promotes best practice sharing
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com
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