Xpresso Global
Website:
xpressoglobal.net
Job details:
Senior Account Manager
Experience: 3–4 Years in an Advertising / Creative Agency
Location: Calicut / Kochi
About the Role
We’re looking for a Senior Account Manager who thrives at the intersection of strategy, creativity,
and client success.
In our pod system, you’ll play a dual role - leading client relationships while acting as the Project
Manager within your pod, ensuring seamless coordination between Strategy, Creative, and Delivery.
This role demands a proactive communicator who can think strategically, manage timelines, and
drive campaigns from brief to execution with precision and empathy.
Key Responsibilities
Client & Strategy Management
● Act as the primary point of contact for assigned clients - building strong, long-term relationships.
● Understand client goals, challenges, and brand tone to translate them into actionable briefs.
● Contribute strategically to campaign ideation, positioning, and brand growth.
● Present creative ideas and campaign strategies confidently and persuasively.
Project Management (Pod Role)
● Lead the pod’s workflow - managing tasks, deadlines, and approvals across departments.
● Collaborate closely with Designers, Writers, Strategists, and Media teams to ensure project alignment.
● Oversee project timelines, budgets, and quality control from kickoff to delivery.
● Anticipate risks and resolve roadblocks proactively.
● Conduct internal reviews and ensure client feedback is actioned effectively.
Performance & Reporting
● Track deliverables, timelines, and KPIs across all client projects.
● Prepare and present performance reports to clients and internal leadership.
● Identify upselling and cross-selling opportunities based on client needs and agency
capabilities.
Qualifications & Skills
● 3–4 years of experience as an Account Manager / Senior Account Manager in a reputed agency.
● Proven experience managing multiple brands or large-scale campaigns.
● Strong understanding of creative, digital, and media processes.
● Exceptional communication, organization, and leadership skills.
● Ability to translate creative ideas into business outcomes.
● Proficiency in task management tools (Asana / Trello / Notion / Monday.com preferred).
● A collaborative mindset with problem-solving and people-first approach.
What You’ll Get
● The opportunity to lead a pod - working closely with a cross-functional creative team.
● Exposure to top-tier brands across industries - from fashion to education to sports.
● Freedom to experiment and contribute strategically to brand-building ideas.
● A culture that values ownership, curiosity, and growth.
Bonus Points
● Experience in project management or production coordination.
● Knowledge of integrated marketing (ATL, Digital, BTL).
● Client-handling experience in lifestyle, education, or FMCG sectors.
Click on Apply to know more.