Squadra Media Bangalore
Website:
squadramedia.com
Job details:
Company: Squadra Media
Location: Bangalore (On-site)
Experience: 4–5 years
About Squadra Media
Squadra Media is a Bangalore-based digital marketing agency specializing in creative solutions, digital marketing, branding, content, and integrated marketing campaigns. We work with businesses to build impactful brand experiences, strengthen their market presence, and achieve measurable business results.
At Squadra Media, account management goes beyond client servicing. It involves strategic thinking, relationship building, business development, revenue growth, and ensuring seamless execution of marketing initiatives.
Role Purpose
We are looking for an experienced and results-driven
Senior Account Manager who can manage key client relationships, drive business growth, close new business opportunities, and guide the Business Development team.
The ideal candidate should have a strong understanding of B2B marketing, excellent client management capabilities, and proven experience in pitching, negotiating, and successfully closing deals.
Key Responsibilities
- Client Relationship & Account Management
- Build and maintain strong relationships with key client stakeholders and decision-makers.
- Understand client business objectives, marketing challenges, and expectations.
- Act as the primary point of contact for key accounts, ensuring smooth communication and client satisfaction.
- Provide strategic recommendations to strengthen client relationships and improve marketing outcomes.
- Conduct regular client meetings, account reviews, and performance discussions.
- Business Development & Deal Closure
- Take ownership of qualified business opportunities and drive them toward successful deal closure.
- Lead client pitches, business presentations, commercial negotiations, and contract discussions.
- Work closely with the Business Development team to identify opportunities, develop strategies, and convert leads into clients.
- Guide and mentor the Business Development team on effective pitching, client communication, negotiation, objection handling, and closing techniques.
- Support the preparation of business proposals, marketing strategies, pricing structures, and commercial agreements.
- Participate in high-value client meetings and take the lead in closing new business deals.
- Identify upselling and cross-selling opportunities within existing accounts.
- Contribute to achieving monthly, quarterly, and annual revenue targets.
- Project Delivery & Operational Excellence
- Oversee end-to-end delivery of marketing campaigns and projects across creative, content, digital, web, and production teams.
- Ensure projects are delivered within agreed timelines, budgets, and quality expectations.
- Coordinate with internal teams to maintain clear communication, priorities, and deliverables.
- Identify potential delivery challenges and implement proactive solutions.
- Maintain strong operational processes to minimize delays, rework, and inefficiencies.
- Revenue Growth & Account Development
- Drive revenue growth through new client acquisition and expansion of existing accounts.
- Identify business opportunities aligned with Squadra Media's services and capabilities.
- Monitor account performance, profitability, client satisfaction, and potential risks.
- Support revenue forecasting, account planning, and business performance reviews.
- Develop strategies to improve client retention and long-term account value.
- Strategic Thinking, Problem Solving & Communication
- Handle client escalations, project challenges, and changing priorities professionally.
- Demonstrate strong negotiation, presentation, and stakeholder management skills.
- Proactively recommend marketing solutions aligned with client business objectives.
- Balance client expectations, delivery capabilities, and business profitability.
- Represent Squadra Media confidently in client meetings, pitches, and business discussions.
Desired Skills & Experience
- Min 4 years of experience in account management, client servicing, or business development within a digital marketing or advertising agency.
- Strong understanding of B2B marketing, digital marketing services, and enterprise client requirements.
- Proven track record of successfully closing new business deals and achieving revenue targets.
- Experience working with and guiding Business Development or sales teams.
- Strong client relationship management and stakeholder engagement skills.
- Experience managing integrated marketing projects across creative, content, digital, web, and performance marketing.
- Excellent communication, presentation, negotiation, and problem-solving abilities.
- Ability to independently handle client pitches, commercial discussions, and deal closures.
- Strong leadership skills with the ability to mentor and coordinate cross-functional teams.
- Ability to manage multiple accounts, projects, and business priorities simultaneously.
Preferred Qualifications
- Min 4 years of experience working in B2B-focused digital marketing or advertising agencies.
- Experience handling technology, IT, SaaS, or enterprise clients.
- Demonstrated success in client acquisition, upselling, account growth, and deal closure.
- Experience mentoring Business Development or Account Management teams.
- Strong understanding of agency commercials, pricing, proposals, and contract negotiations.
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