Performance Customer Success

Job Description

We are looking for a talented Performance Customer Success to help us change the world of digital advertising together.

Who We Are

Seedtag is the leading Contextual Advertising Platform. Our proprietary, machine learning-based technology provides a human-like understanding of the content on the web, the highest level of brand safety in the industry and unmatched cookieless targeting capabilities.

We engage with the market on both demand and supply sides to create, activate and launch high-quality advertising campaigns at scale. We are committed to creating a more beautiful, respectful and engaging way to do advertising.

KEY FIGURES

2014

• Founded by two ex-Googlers
  
  

2018

• 16M total turnover & Internationalization & Getting growth
  
  

2021

• Fundraising round of 40M€ & +12 countries & +300 Seedtaggers
  
  

2022

• Fundraising round of 250M€ + expansion into the U.S market + 400 Seedtaggers
  
  

2024

• Expansion into 17 countries + 550 Seedtaggers
  
  

YOUR CHALLENGE

• You will support the sales team and work closely with local and international activations
• You will manage the activation process from the proposal stage
• You will handle the campaign reporting and monitoring budget spent
• You will be responsible for analyzing trading reports to put in relevant insights weekly
• You will manage the exchange of insights and campaign-relevant information with our clients and agencies to achieve recurrent activations and upselling
• You will be in charge of translating client needs into activations and vice versa (performance trading team needs into client vocabulary)
• You will be co-responsible not only for building long-term relationships and strong confidence with our clients but also for meeting client expectations when running a campaign
  
  

YOU WILL SUCCEED IN THIS ROLE IF

• At least 5 years of experience in the digital advertising industry is required (agency or client side) and bachelor's or Master’s degree in a relevant field
• Proficiency in how ad servers work and experience with analytics tools like Google or Adobe Analytics
• Extensive operational experience in managing performance campaigns focused on mid and low-funnel objectives, i.e., generating qualified traffic and leads
• At least 3 years as a Performance Marketing Specialist, Trafficker, Trader, Performance Specialist or similar is a must
• Strong data orientation, capable of analyzing and making decisions based on metrics and results
• Ability to present detailed reports and continuously monitor campaigns
• You understand the digital environment and the different needs and implications the campaigns may have depending on the KPI to achieve
• Ability to quickly identify problems and develop effective solutions
• Critical thinking and analytical skills to continuously improve campaign performance
• Good attention to detail and process-oriented
• Excellent verbal and written communication skills to interact effectively with clients and internal teams
• Ability to explain technical concepts and strategies clearly and comprehensively
• Comfortable with tight timelines, proactive and flexible person
• Ability to build and maintain strong relationships with clients, understanding their needs and business objectives
• Proactive and flexible approach, able to adapt to changing client and market needs
  
  

What We Offer

• Key moment to join Seedtag in terms of growth and opportunities
• One Seedtag: Work for a month from any of our open offices with travel and stay paid if you’re a top performer (think of New York or Mexico)
• Flexible schedule to balance work and personal life
• You will be free to choose your work-from-home and office time with our real flexible hybrid style
• Optional company-paid English, Spanish and/or French courses
• Odilo online school, where you can learn as much as you want
• We love what we do, but we also love having fun. We have many team activities you can join and enjoy with your colleagues!
  
  

Benefits Of Working At Seedtag

• Growth: International, highly demanding work environment in one of the fastest growing AdTech companies in Europe. We reject "that’s the way it’s always been done". In Seedtag you can find an energetic, fresh workplace, multicultural work environment where our members are from different countries in Europe, LATAM, the US and so many more!
• Impact: The chance to have a direct impact, here you don't work for the sake of working, we all have an impact on Seedtag in our own way, rowing in the same direction.
• Diversity of methodology and people: Seedtag DNA is unique and highly appreciated by very different types of Seedtagers. We embrace diversity and encourage everyone to seek the best version of themselves and to show who they really are. With a totally flexible methodology.
• Flexibility: At Seedtag, we trust you, you can work from home, the beach or the office. The important thing is to work on your goals.
  
  

Are you ready to join the Seedtag adventure? Then send us your CV!