Accenture
Website:
accenture.com
Job details:
Project Role : Security Architect
Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations.
Must have skills : Palo Alto Networks Firewalls
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic work environment.
Roles & Responsibilities
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
- Document troubleshooting steps and resolutions to build a knowledge base for future reference.
- Assist in the continuous improvement of support processes and tools to enhance efficiency.
- Provide guidance and support to junior team members to foster skill development and knowledge sharing.
Professional & Technical Skills
- Must To Have Skills: Proficiency in Palo Alto Networks Firewalls.
- Strong understanding of network security principles and firewall management.
- Experience in monitoring and analyzing system logs to detect and resolve issues.
- Ability to troubleshoot complex software and hardware interactions within business-critical systems.
- Familiarity with incident management and problem resolution methodologies.
- Effective communication skills to collaborate with technical and non-technical stakeholders.
Additional Information
- The candidate should have minimum 3 years of experience in Palo Alto Networks Firewalls.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
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