Website:
taxserves.com
Job details:
Position : SDP/AIR Business Configuration Engineer
Experience : 3–5 Years
Industry : Telecom / BSS / Charging Systems
Employment Type : Full-Time
Job Location : Hyderabad
Job Description
We are hiring an experienced SDP/AIR Business Configuration Engineer with 3–5 years of experience in the Telecom BSS and Charging Systems domain.
The ideal candidate should have strong hands-on experience in SDP/AIR Business Configuration, Charging Call Flows, Diameter Protocol, Gx/Gy/Sy interfaces, Functional Testing, and Wireshark/Trace Analysis.
Key Responsibilities
- Configure and support SDP/AIR business and product configurations.
- Analyze customer requirements and perform feasibility analysis.
- Troubleshoot charging-related issues and support daily operations.
- Perform incident analysis and Root Cause Analysis (RCA).
- Support problem management and implement preventive fixes.
- Work with cross-functional teams on deployment, planning, UAT, and GTM activities.
- Perform functional and end-to-end testing of charging products.
- Analyze Diameter messages and SDP/AIR traces using Wireshark.
- Manage service issues and escalations while ensuring SLA compliance.
- Coordinate with internal teams, customers, and external stakeholders.
Required Skills
- 3–5 years of experience in Telecom BSS / Charging Systems.
- Strong experience in SDP/AIR Business Configuration.
- Good understanding of Real-Time Charging and Charging Call Flows.
- Hands-on experience with Diameter Protocol.
- Knowledge of Gx, Gy, and Sy interfaces.
- Experience in Functional Testing and UAT.
- Hands-on experience with Wireshark and SDP/AIR Trace Analysis.
- Experience in Incident Management, RCA, and Problem Management.
- Understanding of Prepaid and Postpaid Charging.
- Experience in Managed Services or Customer Operations is preferred.
- Strong troubleshooting, analytical, communication, and stakeholder management skills.
Skills: esy protocol,uc/ut,roaming product configuration,pam,consumer provider rating,,offer driven rating,telecom,sdp/air rating configuration.,offer management
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