r3 Consultant
Website:
r3consultant.com
Job details:
Job Description – SDET Engineer – CRM / IVR / ESB / InterOps
Location: Bangalore | Hyderabad | Chennai | Pune
Job Summary
We are seeking an experienced SDET Engineer – CRM / IVR / ESB / InterOps with a strong background in the Healthcare domain and integration testing. The ideal candidate should have expertise in Facets (integration level), API testing, IVR navigation testing, ESB/Middleware validation, FHIR R4 APIs, HL7 messaging, and healthcare interoperability. The role involves validating end-to-end integrations across CRM, IVR, ESB, and partner systems while ensuring high-quality delivery of healthcare solutions.
Mandatory Skills
- IVR Navigation Testing (Mandatory)
- FHIR R4 APIs (Mandatory)
- HL7 Messaging (Mandatory)
- Integration Testing (Mandatory)
- API Testing – REST/SOAP using Postman, SoapUI, or RestAssured (Mandatory)
- Facets (Integration-level knowledge) – Mandatory
- ESB/Middleware Validation
- CRM/Contact Center Testing
- SQL
- Azure DevOps (ADO)
Technical Requirements
- Strong understanding of Facets integration, including validation of eligibility, benefits, and claims data exposed through APIs and ESB.
- Hands-on experience in REST and SOAP API testing using Postman, SoapUI, or RestAssured.
- Experience validating FHIR R4 APIs, HL7 messaging, and CMS Patient Access & Provider Directory APIs.
- Strong experience in Integration Testing across CRM, IVR, ESB, middleware, and healthcare interoperability platforms.
- Expertise in ESB/Middleware validation, including message routing, transformation, payload verification, and error handling.
- Experience testing CRM/Contact Center platforms, including workflows, case management, call routing, and IVR navigation.
- Strong SQL skills for cross-system data validation across integrated platforms.
- Experience working in Agile environments using Azure DevOps.
Key Responsibilities
- Design and execute API and integration test scenarios across CRM, IVR, ESB, and interoperability platforms.
- Validate FHIR R4, HL7, and CMS interoperability API conformance.
- Perform end-to-end integration testing across healthcare applications and partner systems.
- Validate ESB/middleware message routing, transformation, payload accuracy, and error handling.
- Perform defect analysis, triage, and collaborate with development teams for issue resolution.
- Define and maintain integration testing standards and best practices.
- Drive automation coverage for integration testing scenarios.
- Mentor QA engineers and contribute to improving testing processes.
- Ensure high-quality delivery of healthcare integration solutions.
Preferred Qualifications
- Experience in Healthcare Payer/Provider domain.
- Knowledge of CMS interoperability standards.
- Strong analytical, communication, and problem-solving skills.
- Experience working in Agile/Scrum environments.
Click on Apply to know more.