Tech Support/IT Helpdesk (Tier 2)
SBT Global Co., Ltd.
- Salary
- $62k
- Experience
- 5+ yrs
- Location
- Plano, Texas, United States
- Job type
- Full-time
Required skills
- Microsoft Active Directory
- Windows 10
- Windows 11
- Microsoft Office
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Zendesk
- SCCM
- Remote Desktop
- PowerShell
- ServiceNow
- BMC Remedy
- Windows Deployment Services
About the role
Bachelor's degree in IT or related field; 5+ years enterprise IT support; proficiency with Microsoft Active Directory, Windows 10/11, Office 2021/2023; experience with remote support tools; strong communication and problem-solving skills.
About SBT Global Co., Ltd.
South Korean IT consulting company providing SAP, ERP, ITO, data, AI, and digital-transformation services to businesses.
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