We are seeking a highly organized and customer-focused Unit Clerk to support daily unit operations. In this role, you will serve as the first point of contact for patients, families, and visitors while providing essential clerical and communication support to the healthcare team. This position plays a key role in improving patient flow and hospital throughput by ensuring timely communication, accurate documentation, and efficient coordination across departments.
Key Responsibilities
- Perform clerical duties including data entry, order entry, and maintaining patient records
- Answer phones, route calls, and respond to inquiries professionally
- Greet and assist patients, families, and visitors with excellent customer service
- Support admissions, transfers, and discharges to promote efficient patient flow
- Communicate effectively with nurses, physicians, and ancillary departments
- Maintain unit supplies and ensure an organized work environment
- Ensure compliance with HIPAA and confidentiality standards