Business Excellence Lead

We are looking for Business Excellence Lead (Business Development Department) to join our expanding team in our office in Delhi. What we expect: Control and audit: - Regular (daily/weekly) check of managers and supervisors work for compliance with standards using pre-agreed checklists and KPI - Selective audit of correspondence with suppliers, inspection reports, databases - Check the accuracy and completeness of information entered into the CRM or supplier database - Monitoring of key indicators (e.g., the percentage of suppliers rejected during the due diligence phase, the time required for each phase, etc.) Reporting and escalation: - Generating weekly/monthly reports for you on the level of compliance with standards, identified violations and systemic issues - Immediate escalation of critical violations for avoiding of financial or reputational risks Development of standards: - Participating in meetings to analyze the effectiveness of current standards - Making suggestions for changing and improving processes with implementation of excellence programs in Commercial & Procurement areas - Making proposals for changing and improving processes based on problems and bottlenecks identified in practice - Developing and updating checklists, instructions and conversation scripts and effective control methods (automation of standard control) Interaction with the team: - Coach and support team as buddy - Advising managers on controversial and complex cases within the framework of regulations - Holding regular meetings with Indian managers to analyze errors and discuss metrics

Sberbank Branch in India is your business partner for financial success. From effortless remittances to expert support in matters of India-Russia business relations, we provide tailored solutions to drive your business forward