SoftoBiz
Website:
softobiz.com
Job details:
Role Summary
Softobiz builds and runs Global Capability Centres for enterprise clients globally. Our two co-founders lead commercial, delivery and technology across multiple accounts and time zones, and too much of their week goes on scheduling, follow ups and pulling information together. As Founder's Office Associate, you will take that load off and become the operating backbone of the Founder's Office. You start with executive support and grow into owning projects end to end as you earn trust.
Key Responsibilities
Executive Support (primary mandate, about 60%)
- Manage both founders' calendars across India, Australia and US time zones; protect focus time and resolve conflicts without escalating
- Triage inboxes: flag what needs a founder, draft replies, and close out the rest
- Prepare briefs before client, partner and leadership meetings covering context, open items and desired outcomes
- Capture decisions and actions after meetings and drive them to closure
- Plan business travel end to end, including itineraries, visas and on ground logistics
- Coordinate leadership reviews, offsites and client visits to our offices
Founder's Office Projects (secondary mandate, about 40%, growing over time)
- Track priority initiatives across accounts and functions, and run a weekly founder review of status, risks and blockers
- Build decks, proposals, board style updates and client review packs
- Pull data from finance, delivery and hiring teams into clear summaries the founders can act on
- Run short research tasks such as vendor comparisons, office options and market scans
- Own selected internal projects end to end, from brief to completion
- Act as the first point of contact for the founders and handle sensitive information with complete discretion
Required Skills
Domain Skills & Tools
Must
Executive Support Calendar and inbox management across time zones, travel planning, meeting briefs and minutes
Business Writing Professional emails, one page briefs, meeting notes, status updates
Microsoft 365 Outlook, Teams, Excel, PowerPoint, SharePoint
Coordination Action tracking, follow ups, status reporting
AI Productivity Using AI tools to draft, summarise and research faster
Preferred
Presentations Board, client review and proposal decks
Business Acumen Basic financials, contracts and hiring data
Qualifications & Certifications
- Bachelor's degree in any discipline; an MBA is a plus but not required
- 3 to 6 years as an Executive Assistant to a CXO or founder, or in a Founder's Office, consulting or project coordination role
- Experience in IT services, GCCs, or with Australian or US clients is preferred
- No certifications required
Soft Skills & Cultural Fit
- Proven discretion with confidential commercial and people information
- Writes a crisp email or brief without help, and speaks confidently with senior client stakeholders
- Comfortable with early morning calls for Australia and evening calls for the US, as needed
- High ownership: drives actions to closure without needing to be followed up
- Stays calm and organised when priorities shift between two founders
What We Offer
- Work directly with both co-founders and see first hand how a GCC business is run
- Exposure to enterprise clients across Australia, the US and India
- A clear growth path from executive support into Founder's Office and strategy work
- Flexibility to work from our Hyderabad HQ or remotely
- Competitive compensation with performance linked growth
First 6 Months: Priority Focus
- Take over both founders' calendars, inboxes and travel within the first 30 days
- Set up a weekly founder review of priorities, actions and risks
- Standardize meeting briefs and post meeting action tracking
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