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L2 Technical Support Engineer

Min Experience

0 years

Location

remote

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Sapaad is looking for an experienced Tier 2 Application Support professional to join our Client Experience team! You will provide support for our SaaS applications, ensuring client satisfaction through troubleshooting and resolving issues. The ideal candidate will have experience with Enterprise clients, Internet Application and Database technologies, and strong problem-solving skills, with a proactive and self-driven approach to challenges.

About the company

Sapaad (http://www.sapaad.com) is a global leader in all-in-one unified commerce platforms, dedicated to delivering world-class software solutions. Its flagship product, Sapaad, has seen tremendous success in the last decade, with thousands of customers worldwide, and many more signing on. Driven by a team of passionate developers and designers, Sapaad is constantly innovating, introducing cutting-edge features that reshape the industry. Headquartered in Singapore, with offices across five countries, Sapaad is backed by technology veterans with deep expertise in web, mobility, and e commerce, making it a key player in the tech landscape.

Skills

application support
troubleshooting
problem-solving
database
internet application