PwC
Website:
pwc.com
Job details:
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyse client requirements, implement CRM software solutions, and provide training and support for seamless integration and utilisation of SAP CRM applications. Working in this area, you will enable clients to optimise customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Lead in line with our values and brand.
- Develop new ideas, solutions, and structures; drive thought leadership.
- Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
- Balance long-term, short-term, detail-oriented, and big picture thinking.
- Make strategic choices and drive change by addressing system-level enablers.
- Promote technological advances, creating an environment where people and technology thrive together.
- Identify gaps in the market and convert opportunities to success for the Firm.
- Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the SAP Customer team you will provide strategic leadership to enhance customer experiences through outcome-led engagements and premium deliverables. As a Director, you will set the strategic direction for the SAP practice, driving business growth while mentoring the next generation of leaders. This role offers the chance to shape innovative solutions and cultivate a significant team environment, đảm bảo that our clients receive exceptional service and worth.
Responsibilities
- Provide strategic leadership to enhance customer engagement and satisfaction
- Drive business growth by setting the direction for the SAP practice
- Mentor and develop future leaders within the team
- Shape innovative solutions that meet client needs and expectations
- Foster a impactful team environment focused on quality deliverables
- Cultivate substantial relationships with clients to provide exceptional service
- Promote the adoption of new technologies to improve client outcomes
- Collaborate across teams to enhance visibility and accessibility in the market
What You Must Have
- Bachelor's Degree
- 18 years of experience in SAP S4 HANA and eco-system applications
- Oral and written proficiency in English required
What Sets You Apart
- 18-20 years of experience in SAP S4 HANA
- Proven thought leadership in S/4HANA Migration
- Demonstrating strategic leadership in SAP practice
- Building teams and fostering a culture of trust
- Managing partnerships and alliances effectively
- Excelling in stakeholder management and storytelling
- Passion for design-thinking and critical problem solving
- Ability to convey complex information clearly
- Travel to client locations may be required
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