SAP S4 HANA BASIS Lead Consultant

CGI

Website: cgi.com
Job details:
Position Description

Responsibilities:

• Lead the Basis resources providing support and making sure the SLA is maintained.
• Provide guidance and expertise to the Basis support teams and upgrade/migration teams on the design, implementation, performance and architectural decisions.
• Leading Proof of Concept and guiding team on new technologies
• Installation, configuration, patching, upgrades, monitoring and performance tuning and troubleshooting of various SAP systems.
• Coordinate and support systems in SAP RISE environment
• Manage and satisfy SOX and other audit controls.
• Effectively interface and collaborate with other infrastructure teams: server, storage, and networking
• Participate in on-call rotation
• Create and maintain team documentation leading to best practices.
  
  

AMS / Production Support (L2 & L3)

• Provide end-to-end Basis support for SAP S/4HANA systems under RISE (Private Cloud).
• Monitor system health, performance, and availability.
• Perform root cause analysis (RCA) for production incidents.
• Resolve issues within defined SLAs and KPIs.
• Manage incidents, service requests, and change requests.
• Support on-call or rotational support models (if applicable).
  
  

RISE with SAP (Private Cloud) Operations

• Coordinate with SAP ECS/RISE operations teams.
• Manage system refreshes, client copies, and transport landscape.
• Support OS/DB-level coordination with SAP (where applicable).
• Oversee patching cycles and maintenance windows.
• Review SAP EarlyWatch reports and recommend improvements.
• Manage high-availability and disaster recovery procedures.
  
  

System Administration & Technical Expertise

• Perform SAP kernel upgrades and support package implementation (in coordination with SAP).
• Monitor and optimize: HANA database performance Application server performance Background jobs and batch processes
• Manage transport management system (TMS).
• Perform role/user administration and authorization support.
• Maintain system documentation and architecture diagrams.
  
  

Security & Compliance

• Ensure compliance with audit and security policies.
• Manage SSL certificates and secure communication setup.
• Support vulnerability remediation activities.
• Collaborate with security teams on IAM and access controls.
  
  

Change & Release Management

• Participate in release planning for S/4HANA changes.
• Support cutover and deployment activities.
• Review and validate transports before production deployment.
• Ensure minimal downtime and risk mitigation.
  
  

Continuous Improvement & Governance

• Identify recurring incidents and propose preventive solutions.
• Optimize system performance and stability.
• Define operational best practices for RISE environments.
• Mentor junior Basis consultants.
• Participate in cloud roadmap discussions.
  
  

Must-Have Skills:

• Proven experience in leading SAP Basis operations and architecture across on-premise, AWS and Rise environments.
• Experience in SAP cloud environment, BTP and S4HANA.
  
  

Qualifications & Experiences:

• 8-10 years deep SAP Basis Administration experience
• 5+ years of experience working in a NetWeaver 7.0 or higher environment
• 3+ years of experience in S/4HANA/HANA environment.
• 2+ years of experience supporting SAP in Cloud environment, solution manager, SAP XI.
• 3+ years of experience leading the Basis resources during production support and SAP infrastructure project execution
• Minimum of three full life-cycle implementations (End to end)
• Experience in databases and various operating systems. Experience with Enhancement Packages, ABAP and Java stack administration including system copies.
• Experience supporting SAP in AWS cloud environment.
• Advanced level knowledge in managing SAP with HANA database with backup, High Availability and DR solution.
• Strong interpersonal and communications skills both written and verbal to include translating complex technical issues clearly and precisely to both technical and non-technical parties.
• Understanding of SAP applications and their functionalities is an added advantage.
• You must be able to communicate effectively and tactfully with all levels of personnel, both in person and on the telephone
• Must be able to pay close attention to complex details and understand written and oral instruction
• Must be able to organize and schedule work effectively
• Must be able to work well under time constraints
  
  

Technical Skills

SAP Landscape

• SAP S/4HANA
• SAP HANA database administration
• SAP NetWeaver
• SAP Solution Manager / Cloud ALM
• Fiori Front-End Server
  
  

RISE / Cloud

• RISE with SAP (Private Cloud Edition)
• SAP Enterprise Cloud Services (ECS)
• High Availability & Disaster Recovery concepts
• Hyperscaler exposure (AWS/Azure/GCP – advantage)
  
  

Basis Core

• TMS configuration
• System monitoring & performance tuning
• Kernel upgrades & patch management
• Background job management
• SSL & certificate management
• User & authorization administration
  
  

Tools & Monitoring

• SAP Early Watch
• ST22, SM21, ST03, STMS, DBACOCKPIT
• OS & HANA monitoring tools
  
  

Certifications (Preferred)

• SAP S4HANA certifications any
• SAP on AWS
  
  

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

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