Hinduja Tech Limited
Website:
hindujatech.com
Job details:
We are seeking an experienced SAP Ariba Upstream Support Consultant specializing in Sourcing, Contracting, and Supplier Lifecycle & Performance (SLP) modules. The ideal candidate will have a proven track record in supporting Ariba Upstream solutions and demonstrated experience of collaborating with SAP teams in an integrated environment. Experience in at least one end-to-end Ariba implementation is required.
Key Responsibilities:
- Provide functional support and maintenance for SAP Ariba Upstream modules (Sourcing, Contracting, SLP).
- Troubleshoot and resolve day-to-day issues in Ariba Upstream workflows (RFX, Contracts, Supplier Registration & Qualification).
- Collaborate with business stakeholders, procurement teams, and SAP support teams to resolve incidents and service requests.
- Support integration and data flow between Ariba Upstream and SAP S/4HANA system.
- Assist users with Ariba functionality, process flows, and issue resolution through incident management.
- Monitor Ariba platform performance and coordinate with SAP Ariba Support (OSS) to resolve complex issues.
- Participate in system upgrades, testing, and deployment of enhancements or patches in the Ariba environment.
- Document support procedures, functional specifications, troubleshooting steps, and user guides.
- Identify and recommend process improvements or system optimizations within Ariba Upstream modules.
Required Qualifications & Experience:
- Minimum 5+ years of hands-on experience in SAP Ariba Upstream modules (Sourcing, Contracting, SLP).
- Must have participated in at least 1 full end-to-end Ariba implementation.
- Strong understanding of Sourcing, Contract Management, and Supplier Lifecycle & Performance business processes.
- Experience supporting and maintaining Ariba integrated with SAP S/4HANA.
- Familiarity with Ariba upstream configuration and system administration tasks
- Strong troubleshooting and problem-solving skills related to supplier management, sourcing events, and contracting workflows.
- Excellent communication and collaboration skills for working with both business and technical teams.
Preferred Qualifications:
- Experience with Ariba integration via CIG (Cloud Integration Gateway) or other middleware.
- SAP Ariba certification (preferred but not mandatory).
- Exposure to SAP S/4HANA environments.
- Familiarity with Supplier Risk, Ariba Analytics, or related Ariba modules is an advantage.
Soft Skills:
- Strong analytical and problem-solving capabilities
- Effective communication and stakeholder management skills
- Ability to work independently in a support-driven environment Proactive, customer-focused mindset with attention to detail.
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