CGI
Website:
cgi.com
Job details:
Position Description
S/4HANA AMS Support (L2/L3)
- Provide ongoing support for BTP applications integrated with S/4HANA.
- Troubleshoot functional and technical issues impacting business processes.
- Perform root cause analysis (RCA) for integration, authentication, or data issues.
- Resolve incidents within SLA and KPI targets.
- Support monthly releases, hotfixes, and transport management.
- Collaborate with S/4HANA functional, ABAP, BASIS, and security teams.
SAP Build Apps Development & Enhancements
- Design and enhance applications using SAP Build Apps.
- Build mobile and web applications extending S/4HANA processes.
- Consume S/4HANA OData and REST APIs.
- Implement business logic using Build Apps logic flows.
- Configure role-based access and authorization concepts.
- Optimize UI/UX and performance for business users.
SAP BTP Architecture & Extension Strategy
- Develop side-by-side extensions aligned with S/4HANA clean-core principles.
- Configure and manage: Cloud Foundry environment Destination Service Connectivity Service XSUAA Cloud Identity Services (IAS/IPS) Cloud Connector
- Support secure connectivity between BTP and S/4HANA.
- Participate in defining BTP governance and extension strategy.
Integration & API Management
- Work with: OData (V2/V4) REST APIs SAP Integration Suite (CPI) – preferred
- Implement secure authentication (OAuth2, SAML, certificates).
- Monitor API performance and handle error management.
- Support event-driven scenarios (Event Mesh – preferred).
Governance & Continuous Improvement
- Define Build Apps development standards.
- Improve application stability and reduce recurring issues.
- Maintain technical documentation and operational runbooks.
- Ensure audit, compliance, and security standards are met.
- Mentor junior developers and support team members.
Must-Have Skills:
Technical Skills
SAP BTP
- Cloud Foundry
- Destination & Connectivity Services
- XSUAA
- Cloud Identity Services (IAS/IPS)
- Cloud Connector
- CI/CD pipelines
- Git
SAP Build
- SAP Build Apps
- Logic flows & data modeling
- UI/UX configuration
- Role-based access configuration
- Mobile/web deployment
S/4HANA Integration
- OData services
- REST APIs
- CDS exposure (consumption)
- Basic ABAP understanding (advantage)
- SAP Integration Suite (preferred)
Experience
- 8–12+ years of SAP experience.
- 3–5+ years of hands-on SAP BTP experience.
- Strong experience with SAP Build Apps.
- Proven experience in S/4HANA AMS or managed services environments.
- Strong understanding of S/4HANA business processes (FI, MM, SD, etc. – preferred).
- Experience working in SLA-driven support environments.
- Strong understanding of clean-core extensibility concepts.
- Experience in RISE with SAP environments preferred.
- Exposure to SAP Build Process Automation preferred
- Experience with CAP (Cloud Application Programming Model) preferred.
- Experience supporting global S/4HANA rollouts preferred.
Certifications (Preferred)
SAP BTP or SAP Build certification.
Your future duties and responsibilities
Required Qualifications To Be Successful In This Role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
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