Bristlecone
Website:
bristlecone.com
Job details:
Job Description
Mandatory Technical Skills
- Must have experience in SAP Business Suite- Basis , solution manager, ERP and CRM
- Technically fluent in Operating System (Unix/Windows/Linux), Database (SAP HANA, SAP ASE, Oracle/DB2/SQL Server/MaxDB) administration.
Must have exp on
- Basis production support activities
- System monitoring, Performance optimization and troubleshooting, transport administration
- Client administration o System installation, system copies, system refreshes, SAP Support pack application, Security patches Kernel upgrades
- Databases patches and Upgrades, SAP Version upgrades SAP solution manager activities
- Experience working in multiple support projects
- Experience on ABAP stack as well as JAVA
- Experience in SAP HANA Operations, Administration and performance tuning for SAP applications ERP/BW on HANA, BW4HANA, S4HANA
- E-2-E analysis, troubleshooting and reporting expertise on SAP application performance KPIs, memory, CPU, IO bottlenecks
- Well versed with HANA performance tuning strategies specific to (SAP) Applications and best practices for table partitions for ABAP based systems
- SAP System Assessment: Analysis of errors and performance loss in the SAP system, the database, and the operating system
- Knowledge/Experience with User Management, System copies, Unicode Conversions
Responsibilities
- Mandatory Execution Skills (to handle critical tasks)
- Must have handled a team of 15 to 20 L1 & L2 consultants
- The lead will be responsible for developing efficient work methods, and collaborating with junior consultants to increase productivity
- Understanding on the ITIL framework
- Knowledge on Incident Management and Change Management is must.
- Creating and regularly maintaining the weekly and monthly shift roasters for ongoing projects
- Manage change management processes within SAP Landscape and SAP Infrastructure according to agreed procedures
- Ability to work on activities involved in Planning areas (Sizing, Scoping, Client/Landscape Strategy, High Availability/Disaster Recovery Strategy etc.) of Implementation projects without much supervision at transaction level
- Provide training and direction to other operational support teams.
- Maintain documentation on system configurations, maintenance processes and schedules.
- Monitor performance as it relates to SAP infrastructure and enterprise architecture components, applications and databases.
- Perform release and patch activities and participate in overall upgrade improvements to systems and hardware.
- Ensure adherence to regulatory and compliance requirements within SAP Systems Infrastructure and Architecture.
- Participate in providing 24x7 support on rotational basis to ensure operations of these critical systems for different customers.
- Support IT audit activities, analyze results and provide remediation which results in improved compliance to standards and controls for all internal and external regulatory requirements.
Qualifications
Desired Experience
- 6 to 8 years relevant experience working as a SAP basis lead in medium / large firm
- Good communication skills, ability to interact with global customer POC and able to articulate himself/herself
- Team player, good attitude to work with fellow workers
- Should have knowledge on project management basics and agile methodology
- Self-starter, with learning attitude
- Ability to prioritize tasks, work independently with minimum supervision.
Personal Skills
- Capable of working flexible hours under aggressive deadlines
- Ability to collaborate with other team members working from other locations.
- Proficient understanding of SAP technologies and applications.
- Self-starter with ability to acquire new skills in self learning mode
- Strong verbal and written communication skills, strong interpersonal, leadership, and team building skills with the ability to interact effectively within all levels across the organization.
- Ability to handle multiple priorities, communicate task status clearly and meet deadlines with minimal supervision.
Education
- Graduate in Engineering / Computer science / Information systems
About Us
ABOUT US
Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change.
Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms.
Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group.
Equal Opportunity Employer
Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status .
Information Security Responsibilities
- Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System.
- Take part in information security training and act while handling information.
- Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO).
- Understand and adhere to the additional information security responsibilities as part of the assigned job role.
Click on Apply to know more.