Services Solution Engineer II

The Job

• Collaborate with technical teams to design, implement and deploy solutions in customer environments.
• Provide input into architecture and design decisions.
• Contribute to technical project milestones, priorities and timelines, including design, development, configuration, ATP and monitoring.
• Conduct system installations, configurations, and deployment testing to ensure customer acceptance.
• Maintain a strong working knowledge of all ALN software to support technical support tickets and various customer architectures and project engagements.
• Document lessons learned into the knowledge base and contribute to knowledge sharing sessions.
• Collaborate with senior engineers and product management teams to provide feedback on product improvements.
• Manage tight deadlines – work efficiently to manage your time and adherence to project timelines and deliverables.
• Support customer or partner maintenance windows as applicable to active projects.
• Frequent communication with various departments including Engineering, Sales, Manufacturing, Product Management and Support.
  
  

The Skills You Bring

• Excellent communication skills, both written and verbal to convey technical details in a clear and concise manner.
• Excellent problem-solving and analytical skills with attention to detail.
• Hands-on experience with Linux systems for configuration and troubleshooting (Ubuntu/ Red Hat).
• Strong understanding of networking concepts, including IP, TCP/IP, and protocols like RADIUS, DNS, Diameter and DHCP.
• Hands-On programming or scripting languages (Python, Bash, or similar).
• Hands on with virtualization technologies (KVM, VMWare).
• Familiarity with Docker containers including troubleshooting.
• Ability to work collaboratively in a dynamic environment with shifting priorities.
• Experience with project delivery.
• The drive to learn and improve.
  
  

Desired

• Knowledge in cloud and IAAS providers (Kubernetes, AWS, GCP, etc).
• Familiarity with modern web technologies (HTML5, REST APIs, etc.).
• Certifications like CCNA, AWS Associate, or Red Hat Linux.
• Exposure to Dell hardware and network hardware similar to Cisco or Juniper.
• Knowledge of telecom protocols and wireless technologies (WiFi, 4G, 5G).
• Knowledge of 3gpp based solutions including but not limited to Gx, Gy, Gz, Sd and Sy interfaces.
• Familiarity with network traffic monitoring tools.
• Familiarity with relational databases including Vertica.
• ALN product knowledge.
  
  

What You Can Expect From Us

• Flexible working hours, hybrid work environment (occasionally may be required to take afterhours call)
• Career development and advancement opportunities
• Fast-paced office environment
• At AppLogic Networks we understand the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives.
• AppLogic Networks believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team building activities, social events, and other initiatives to promote a sense of camaraderie among employees.
• AppLogic Networks offers competitive salaries and a comprehensive benefits package, including health insurance, and other perks to ensure the well-being and financial security of its employees.
  
  

Thank you for your interest in AppLogic Networks. We will contact you if your skills and experience are a match for the role. Otherwise, we’ll keep your resume in case there is a match with future opportunities.

AppLogic Networks is committed to supporting a culture of inclusion, diversity and accessibility to employment for all. We are proud to operate as an equal opportunity employer.

The AppLogic Networks Global Talent Acquisition Team