Senior Account Lead

As garden3d's Senior Account Lead, you'll own the end-to-end client experience and revenue portfolio for our 30-person, ~$6 MM/year collective specializing in digital design and development. You will play a pivotal role in driving account growth, ensuring client satisfaction, and maintaining project profitability. This role is perfect for a strategic relationship-builder with a keen eye for detail and extensive experience managing complex engagements. Beyond high-level account oversight, you'll develop multi-year growth plans, lead executive-level conversations, and implement clear governance and change-management processes to keep projects on time, on budget, and aligned with business goals. You'll partner closely with our Founder and our cross-functional Team Leads to translate garden3d's strategic vision into tangible results for our clients—and our bottom line.

We are a worker-owned creative collective, innovating on everything from brands and IRL communities to IoT devices and cross-platform apps. We share profit, open source everything, spin out new businesses, and invest in exciting ideas through financial and/or in-kind contributions. Our client roster includes Google, Stripe, Figma, Hinge, Black Socialists in America, ACLU, Pratt, Parsons, Mozilla, The Nobel Prize, MIT, Gnosis, Etsy & Gagosian. We're the software team behind innovative products like The Light Phone & Mill, and we a global, decentralized community space collective called Index Space. We think of our garden3d as collective for creative people, prioritizing a happy, talented, and diverse studio culture. We work on projects that bring value to our world, and we balance deep care for the work we do with a genuine curiosity about life outside of our jobs.