Director of Strategy

About the Department

Under the direction of the Arrowhead Regional Medical Center (ARMC) Chief Operating & Strategy Officer, the Director of Strategy provides executive leadership in the development and execution of hospital-wide strategic planning and business development initiatives. These efforts are designed to measurably improve health outcomes and access to care across ARMC and its ambulatory network—San Bernardino County’s only public safety net health system.

This position serves as a key advisor to the Chief Operating & Strategy Officer and the executive leadership team, leading the development, alignment, and execution of high-priority strategic initiatives. The incumbent drives decision-making by fostering alignment among key partners, advancing implementation strategies, and ensuring initiatives support operational efficiency, effectiveness, and long-term organizational sustainability.

The Director of Strategy is a highly engaged and forward-thinking leader responsible for shaping and advancing growth and system-wide strategies. This role fosters strong community partnerships and oversees complex, high-impact projects that support ARMC’s growth and market positioning. Responsibilities include leading cross-functional initiatives, identifying and analyzing market trends, and developing innovative programs and strategies that align with organizational priorities and community health needs. The position provides direct oversight of strategy and business development functions, leads enterprise-wide projects through influence, and supervises staff responsible for managing professional contracts (e.g., providers, payors, and consultants) as well as staff responsible for legislative affairs activities.

Strategic Planning & Growth

• Partner with ARMC executive leadership and medical staff to identify opportunities and risks related to service line development, organizational growth, and service expansion, including assessment of competitive positioning, market trends, and innovation opportunities.
• Develop and execute system-wide strategies that align with organizational priorities and community health needs, translating insights into actionable plans that drive growth and improve outcomes.

Strategy Execution & Project Leadership

• Lead the planning and execution of large-scale, cross-functional strategic initiatives.
• Develop comprehensive implementation plans, ensuring initiatives are prioritized, sequenced, and appropriately resourced.
• Ensure projects are delivered on time, within scope, and within budget.

Organizational Alignment & Transformation

• Drive alignment across internal teams and key partners to ensure the successful execution of strategic initiatives.
• Guide cross-functional teams in identifying critical decisions; present recommendations to leadership with clear business cases, risks, and implications.
• Monitor progress and performance to ensure initiatives achieve intended operational, financial, and strategic outcomes.

Project Management & Performance Improvement

• Apply project management methodologies, including scope, schedule, budget, risk, and communication management, to support execution.
• Develop and manage detailed work plans, setting priorities based on organizational impact and urgency.
• Utilize data analytics, benchmarking, and performance metrics to drive continuous improvement, enhance quality, and reduce costs.

Collaboration & Operational Integration

• Facilitate collaboration across departments to ensure alignment, operational efficiency, and high-quality service delivery.
• Work closely with operational leaders, medical staff, and executive leadership to advance strategic priorities.

Special Projects & External Engagement

• Lead and execute high-priority special projects in response to evolving organizational and market needs.
• Support the development of responses to Requests for Proposals (RFPs) and other public and private funding opportunities.

ARROWHEAD REGIONAL MEDICAL CENTER

At the Heart of a Health Community: Arrowhead Regional Medical Center (ARMC) is a 456-bed, university-affiliated teaching hospital operated by San Bernardino County and licensed by the California Department of Public Health. Located on a 70-acre campus in Colton, California, ARMC is a leading healthcare institution serving the Inland Empire. We are home to nationally recognized programs, including: the Edward G. Hirschman Regional Burn Center, the Dev A. GnanaDev Level I Trauma Center, a comprehensive stroke center, a behavioral health center, and five family health centers. The medical center also offers over 40 outpatient specialty services and plays a vital role in advancing community wellness and education. As the primary teaching hospital for the California University of Science and Medicine (CUSM), ARMC is committed to training the next generation of healthcare leaders.

Learn more about ARMC: arrowheadregional.org

Position Duties

Minimum Qualifications

The ideal candidate will have a Master’s degree in healthcare management, business, or a closely related field, and meet the following job knowledge, skills, and abilities:

• Proven track record of implementing operational efficiencies.
• Ability to communicate complicated matters in a simple, structured way to Executive Leadership.
• Ability to prepare presentations and speak effectively in various public forums.
• Analytical skills and judgment to solve problems with limited information at hand.
• Demonstrated project planning, oral and written communications, and presentation skills are essential.
• Demonstrated effective interaction with senior-level executives.
• Ability to generate innovative ideas to improve processes and efficiencies.
• A detailed-oriented individual with strong organizational skills.
• Proficient in Microsoft Word, Excel, Power Point, Project.
• Demonstrated commitment to ARMC’s mission, vision and values
• Excellent customer service skills.

Other Qualifications