Samsung SDS America is looking for a highly skilled and experienced Data Storage Administrator with expertise in NetApp NFS to join our SARC Operation team. In this role, you will play a pivotal part in supporting the architecture and design of large-scale data storage related services. You will be responsible for resolving highly technical issues, providing Level 3 support, and serving as a senior resource for IT initiatives and operations. You will also participate in design reviews and drive specific goals around performance, scalability, and availability. You will fill a key technical role in our team with equally dedicated engineers supporting our local client’s data storage infrastructure and services.
This role works onsite at our Samsung Austin R&D Center (SARC) location in Austin, TX.
Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.
Responsibilities:
- Perform level 3 support functions, including installation, configuration, upgrades, and support of NetApp ONTAP and StorageGRID Environments
- Configure and troubleshoot CommVault on Linux and Windows platforms
- Provide configuration and support for VMware storage environments, including Nimble
- Identify and determine root causes of performance issues in an EDA environment from end users to storage subsystems
- Implement vendor-supplied tools to support storage platforms effectively
- Develop new monitoring frameworks using open source, commercial, or internally-developed tools
- Create dashboards for end users to enhance visibility and usability
- Maintain and update technical documentation to ensure accuracy and completeness
- Automate provisioning, updating, reporting, and alerting for file systems and storage arrays