Sampling Embroidery Merchandiser

Amal Embroideries · Certified B Corp

Website: amalembroideries.com
Job details:
Company Description

Amal Embroideries is a renowned hand embroidery studio with locations in Mumbai, Rome, and Paris. The company specializes in crafting intricate, high-quality embroidery for luxury fashion brands, architects, and artists. Committed to sustainability and ethical practices, Amal supports over 800 highly skilled artisans with fair wages and a positive work environment. As a SA8000 and B Corp certified organization, Amal leads with creativity and social responsibility, making a meaningful impact through the artistry of embroidery.

Role Description

This is a full-time, on-site role for a Sampling Embroidery Merchandiser, located in Mumbai. The role involves coordinating with clients, overseeing the development of sample embroidery pieces, ensuring customer needs are met, and aligning with brand expectations. Responsibilities include acting as a liaison between clients and artisans, streamlining the sampling process, and adhering to deadlines while maintaining high-quality standards. The role requires customer engagement, troubleshooting, and collaboration with internal and external stakeholders.

Qualifications

• Strong Communication and Customer Service skills to effectively liaise with clients and internal stakeholders.
• Sales and Retail experience to handle customer interactions and ensure alignment with business goals.
• Marketing knowledge to promote services and develop client relationships.
• Attention to detail and quality assurance skills to meet premium brand requirements.
• Proficiency in managing deadlines and multitasking in a fast-paced environment.
• Experience in embroidery, textiles, or fashion industries is an added advantage.

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