AI Evaluator

As an AI Evaluator you will work to help state-of-the-art generative AI models perform better. You will ensure the quality of writing generated by AI and teammates. Additionally, you will craft original responses or written content to teach the AI to write excellently. You will be expected to understand client expectations and needs and share best practices and expertise. Key Responsibilities: Write detailed top-tier original content that demonstrates great creativity and an excellent grasp of English grammar and comprehension Evaluate, edit, and improve the quality of AI-generated writing as well as that from humans-in-the-loop. Rate the quality of AI-generated content on rubrics such as grammar, brevity, and correctness Be a thought partner to Delivery managers, input into the project delivery strategies, and share quality best practices to aid in achieving the project goals. Deliver just-in-time coaching/mentorship support to production teams on new or changing project instructions as well as “refreshers” on existing instructions on an as-needed basis. Manage investigations of escalations to understand the root cause(s), work through the remediation actions, and champion the recovery process. Manage the performance and quality of your team through coaching and mentoring to improve writing quality Be a master of the Sama platform Minimum Qualifications: Have completed a Bachelor's degree or higher in English or Literature Fluency in English at C1/C2 level. Excellent English grammar and comprehension. A critical eye and the ability to clearly explain the strengths and weaknesses of a given piece of text Excellent sense of writing style Preferred Qualifications: At least 2 years of experience in a creative writing role Experience in GenAI is an added advantage Strong critical thinking, reasoning, and exceptional problem-solving skills. Excellent written and oral communication skills. Demonstrable ability to perform well in a rapidly changing and extremely global team. Excellent attention to details Passion for our mission of ensuring a world-class support experience for our community and customers. Experience as an editor is an added advantage

Sama provides high-quality training data that powers AI technology for Fortune 2000 companies such as Google, Walmart, Ford, Microsoft, and Marriott. We’re experts in data curation and data annotation for 2D and 3D image, video, and sensor data for machine learning algorithms.. Sama offers the highest quality SLAs in the industry, along with cutting-edge ML-assisted annotation tools, QA processes, and security and compliance standards. Founded in 2008 on the belief that “talent is equally distributed, but opportunity is not”, Sama is driven by the mission to expand opportunities for those who are underprivileged. As a certified B-corp, Sama has provided worker training programs to increase economic opportunity for more than 13,000 people from underserved communities. By connecting our customers with amazing talent in East Africa, we've impacted more than 59,000 workers and their dependents. Today, our vision is to provide data scientists, ML engineers, and data operations teams with an indispensable, integrated platform for AI data preparation, labeling, and collection.