About the role
The mission of Q Branch Demos team is to build, deliver and support demonstration environments for use by our Solution Engineers (SEs) here at Salesforce. These demonstration environments incorporate the latest product capabilities that Salesforce has to offer, tailored to meet the needs of specific product or industry. With these demo environments, SE's have the tools that they need in order to deliver a best practice demo for a given product or industry and enable our SE's to scale, innovate and provide the best product demonstrations of their careers.
ROLE OVERVIEW:
As a Solution Developer for the Demos team, you will have a significant impact on Salesforce's success by contributing to our demo platforms and supporting the success of demo assets leveraged by our global Presales team. In this role you will focus on using your development skills to make our demo assets deployable on demand using the Salesforce and NextGen Platforms. This will provide Solutions Engineers with the tools they need to deliver compelling product and industry demos.
This includes front and back end development on the Salesforce platform, integrations to other Salesforce product clouds including Data Cloud, Slack, and Marketing, keeping up with the pace of innovation supporting new product features into our Demo Assets. We are looking to hire a talented, flexible and creative developer that will help us innovate, serve our stakeholders, and have a great time while doing so.
Key Responsibilities
Ensure your assigned Q Brix pass daily testing
Deploy updates, enhancements, and fixes, and provide Level 2 technical support to Demos team
Build demo platform utilities to reduce occurrence of errors and improve demo experiences
Develop technologies to integrate with internal back-end systems
Perform root cause analysis of production errors and resolve technical issues
Develop scripts to automate common demo configuration
Design procedures for system troubleshooting and maintenance
Align to a given industry/product and support technical requests through a queue
Provide a 2 business day turn-around on assigned Github pull request tickets
Publish Demo updates to required demo orgs
Own and deliver on one assigned side project per quarter
Respond in a timely manner to slack posts and asana tasks
Required skills and qualifications
2+ years of experience working with the Salesforce Platform technologies include - LWC, Javascript, Aura, Apex,SOQL, Flows etc.
Experience working with Salesforce Products like Sales Cloud, Service Cloud,Experience Cloud, Data Cloud, Agent Force, CRM Analytics
Good to have experience working with Git and GitHub workflows, SFDX, Cumulus CI
Must have certifications - Salesforce Admin, App Builder, Platform Developer - 1
Good to have Sales / Service / Other consultant certifications
Problem-solving attitude
Collaborative team spirit
Preferred skills and qualifications
Good knowledge of Ruby or Python
Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field
Experience in developing/engineering applications for a large company
About the company
Salesforce is a customer relationship management (CRM) platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.