Cortex Consultants LLC
Website:
cortexconsultants.com
Job details:
Job Title: Salesforce Security BA / Program & Operating Model Analyst
Location: Chennai / Hyderabad
Work Mode: Hybrid
Experience: 5+ Years
Job Summary
We are seeking a
Salesforce Security BA / Program & Operating Model Analyst with a strong blend of business analysis, program coordination, governance, documentation, and technology operating model experience. This is
not a traditional requirements-gathering Business Analyst role. The ideal candidate will support the Salesforce Security Monitoring program by documenting, organizing, operationalizing, and driving governance initiatives while collaborating with cross-functional stakeholders.
Key Responsibilities
- Document monitoring taxonomies and detection catalogs defined by project stakeholders.
- Create and maintain monitoring repositories, inventories, and program documentation.
- Develop playbooks, runbooks, standard operating procedures (SOPs), and supporting documentation.
- Document governance decisions, ownership structures, escalation models, and operating model definitions.
- Prepare executive-level presentations, planning materials, and roadmap documentation.
- Organize and maintain reusable security monitoring assets and documentation.
- Support workshops and capture outputs from architecture, cybersecurity, and monitoring discussions.
- Facilitate communication, review, and socialization of program deliverables across stakeholders.
- Assist in documenting future-state monitoring recommendations and roadmap planning activities.
Required Skills
- 5+ years of experience in Business Analysis, Program Coordination, or PMO support.
- Experience in governance documentation, operating models, and process documentation.
- Strong expertise in creating playbooks, runbooks, SOPs, and executive presentations.
- Experience working with cross-functional teams including Cybersecurity, Enterprise Architecture, and Technology stakeholders.
- Knowledge of Salesforce platform and Salesforce Security Monitoring concepts.
- Excellent documentation, communication, and stakeholder management skills.
- Experience with collaboration and documentation tools such as Confluence, Jira, Microsoft Office (Word, Excel, PowerPoint), and SharePoint.
Preferred Skills
- Exposure to Cybersecurity or Security Operations.
- Understanding of security monitoring concepts, detection catalogs, and monitoring taxonomies.
- Familiarity with technology operating models and governance frameworks.
- Experience working in Agile environments.
Click on Apply to know more.
