Website:
vandeyglobal.com
Job details:
Scope of the role:
The candidate will be responsible for verifying and automating several CRM flows and data as requested by different user groups in the company. This is a cross-functional responsibility involving Customer Care, Sales, and Marketing groups. Successful candidates will have the ability to understand major systems architecture and technologies and excellent debugging technique. At the same time, the candidate will be able to own the deliveries of one of our Sprint teams, as per the Scales Agile concept.
Main Responsibility and Activities:
• Analyzing requirements to prepare effective test plans and test cases, working with Product Owners on required clarifications and with developers on understanding actual development. • Generate quality reports and dashboards internally with the team and for leaders and PMs that present project status or Ad-Hoc.
• Generate a sense of knowledge sharing within the team, by providing an example.
• Responsible for testing CRM functionalities, automations, data, and processes, new or existing.
• Design, develop maintain and execute automated test scenarios.
• Seeking ways to improve the testing process as well as communication with stakeholders. • Exploring, analyzing and reviewing user stories for validity and feasibility.
• Collaborate closely and liaise with project teams in other parts of the world.
• Execute all levels of testing (System, Integration, and Regression).
• Detect and track software defects and inconsistencies.
• Communicate findings to technical and non-technical colleagues.
• Provide timely solutions to meet tasks and project timelines.
• Identify technical workarounds to facilitate quality execution.
Education Qualification & Skills Required:
• Experience with Salesforce.com (SFDC) Sales Cloud and Service Cloud functionality.
• 2+ years of experience in automated testing execution with full hands-on experience.
• Provar application hands-on experience in crafting test cases.
• Completing official Provar certifications.
• Hands-on knowledge of end-to-end processes between CRM and ERP especially with SAP. Including performing testing on SAP itself like data validation, order execution etc.
• Work closely with upstream and downstream application teams to execute E2E test cases.
• Good hands-on Knowledge of SQL Queries, Inspector, Workbench or Data loader.
• Ability to handle multiple tasks simultaneously with good time-management skills.
• Good knowledge of Microsoft Excel.
• Ability to work in a fast-paced environment with minimal supervision.
• Sense of ownership alongside critical thinking and problem-solving skills.
• Experience with Jira & Confluence.
• Team player with great interpersonal and communication skills.
• Self-learner with a constant strive for additional education in the testing field.
• Providing guidance and learning for colleagues and other members outside the SFDC group.
• Proficient English -Reading & Writing.
Advantages
• Knowledge of ERP/SAP and interfaces with it and SFDC –strongly preferred
• 3-4 years of hands-on experience in SFDC development/implementation or software testing.
• SQA course completion (ISTQB or similar)
• Salesforce certifications (Preferably Sales and Service Cloud).
• BSc in Computer Science degree in the technology field or equivalent education required
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