PwC
Website:
pwc.com
Job details:
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Business Application Consulting team you will engage in Salesforce development, configuration, and troubleshooting to deliver exceptional solutions for clients. As an Associate you will focus on learning and contributing to client engagements while developing your skills in a fast-paced environment, maintaining quality work and building meaningful client connections.
Responsibilities
- Engage in Salesforce development and configuration tasks
- Troubleshoot issues to provide practical solutions for clients
- Collaborate with team members to deliver quality outputs
- Develop skills in a dynamic and fast-paced environment
- Build and maintain positive client relationships
- Participate in project activities to enhance learning
- Utilize various tools and methodologies for problem-solving
- Contribute to the overall success of client engagements
What You Must Have
- Bachelor's Degree
- 3 years of experience
- Oral and written proficiency in English required
- Good experience in LwC, APEX, Batch programming, E2E exposure in Salesforce development
What Sets You Apart
- Experience in Salesforce support and managed services
- Demonstrating proficiency in ITIL and Agile methodologies
- Excelling in system performance monitoring and root cause analysis
- Assisting in functional and technical specifications preparation
- Collaborating effectively in team-oriented environments
- Providing administrative support for client-facing documentation
- Utilizing Salesforce flows and Lightning components knowledge
- Engaging with stakeholders to align business objectives
- Desirable experience in managed services and international projects
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