ideaHelix
Website:
ideahelix.com
Job details:
Company Description ideaHelix is a global Salesforce consulting partner and tools developer focused on building Agentic Enterprises. It specializes in Agentforce Revenue Management, Salesforce Industries, and Agentforce Agents to help organizations optimize and future-proof their Salesforce deployments. Clients rely on ideaHelix’s AI-powered tools, strong Salesforce partnership, and certified global team to remove inefficiencies, streamline workflows, automate migrations, and build agents that amplify human performance. Supported by proprietary tools and more than 600 Salesforce certifications, ideaHelix’s domain experts work closely with customers to maximize the value of their Salesforce investments.
Experience: 6 months to 5 years
Location: Remote
About the Role
IdeaHelix is seeking an enthusiastic and technically capable Ai Agentforce Salesforce Developer Consultant to design, configuration, development, testing, and implementation of Salesforce solutions.
This is a career consulting and development role for candidates who have strong Salesforce and Ai fundamentals and want to build expertise across:
- Salesforce CRM and the Agentforce 360 Platform
- Sales Cloud and Service Cloud
- Salesforce Industries and OmniStudio
- Agentforce Revenue Management, formerly Revenue Cloud
- Apex, Lightning Web Components and Salesforce Flow
- Agentforce, generative AI and Anthropic Claude fundamentals
The selected candidate will work with various stakeholders to translate business requirements into secure, scalable, and maintainable Salesforce solutions.
What You Will Do
Agentforce and AI Fundamentals (Important)
- Assist in configuring Agentforce agents, subagents/topics, instructions, prompts, actions, conversation flows, and human-escalation paths.
- Build basic Agentforce actions using Flow, Apex invocable methods, prompt templates, and external services.
- Support prompt testing, response validation, grounding, agent testing, and evaluation activities.
- Learn how CRM data, Data Cloud/Data 360, business rules, APIs, and automation provide context and actions to AI agents.
- Contribute to simple Agentforce use cases across sales, service, revenue operations, and employee productivity.
Anthropic Claude and AI-Assisted Development (Important)
- Use Anthropic Claude, Claude Code, or approved enterprise AI tools to support requirement analysis, documentation, code review, test-case preparation, debugging, and development productivity.
- Develop a foundational understanding of prompts, context, tool use, structured responses, hallucination risks, human review, and responsible AI.
- Participate in controlled proofs of concept involving Claude APIs, Agentforce, Salesforce data, or approved external systems.
- Validate all AI-generated outputs before using them in production deliverables.
Agentforce Revenue Management
- Build working knowledge of product catalog, product configuration, pricing, quoting, contracts, orders, assets, subscriptions, amendments, renewals, invoicing, and usage-based business models.
- Support the configuration and development of product, pricing, quote-to-order, and order-to-asset processes.
- Assist with data migration, product modeling, pricing-rule configuration, API-based integrations, and revenue-management testing.
- Troubleshoot product configuration, pricing, quote calculation, order orchestration, and asset-related issues under the guidance of senior team members.
Salesforce Configuration and Development & CRM and Business Process Implementation
Salesforce Industries and OmniStudio
- Support industry-specific Salesforce implementations using tools such as OmniScripts, FlexCards, Data Mappers/DataRaptors, Integration Procedures, Calculation Procedures, and industry data models.
- Develop guided digital experiences and reusable components for communications, media, insurance, healthcare, financial services, or other relevant industries.
- Assist with configuration, testing, troubleshooting, and documentation of industry-specific business processes.
Integration, Data and DevOps
- Assist with REST and SOAP API integrations, Named Credentials, External Services, Platform Events, webhooks, and middleware-based integrations.
- Support data import, cleansing, transformation, reconciliation, and migration using appropriate Salesforce tools.
- Use Git, Salesforce CLI, DevOps Center, CI/CD tools, or other approved deployment frameworks.
- Follow Agile/Scrum practices and communicate progress, dependencies, risks, and blockers.
Required Qualifications
- 6 months to 5 years of relevant Salesforce experience, including internships, training projects, implementation projects, or professional employment.
- Understanding of Salesforce CRM fundamentals, security, data modeling, automation, and application development.
- Awareness of generative AI, large language models, prompt engineering, AI agents, or Anthropic Claude.
- Ability to understand requirements, solve problems, document work, and communicate clearly with technical and nontechnical stakeholders.
- Basic hands-on experience with Apex, SOQL, Salesforce Flow, Lightning Web Components, JavaScript, HTML, or CSS.
- Familiarity with Sales Cloud, Service Cloud, Experience Cloud, Salesforce Industries, CPQ, Revenue Cloud, or Agentforce Revenue Management.
- Basic understanding of APIs, integration concepts, relational data, and software-development lifecycle practices.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Systems, or a related discipline, or equivalent practical experience.
Preferred Qualifications
- Understanding of Anthropic Claude, Claude Code, Claude APIs, Model Context Protocol, or other enterprise AI platforms.
- Exposure to Agentforce, Prompt Builder, Agentforce Builder, Data Cloud/Data 360, or Einstein AI capabilities.
- Knowledge of Git, Salesforce CLI, CI/CD, Agile delivery, Jira, or Azure DevOps.
- Exposure to Salesforce CPQ, Revenue Cloud Advanced, Agentforce Revenue Management, subscription management, or billing.
- Experience working in a consulting, implementation partner, product-development, or client-service environment.
- Hands-on experience working within the broader Salesforce.com ecosystem, preferably with Salesforce Industries and Revenue Management solutions.
- Experience designing scalable, secure, and maintainable Salesforce architectures and integrating with external systems via APIs.
- Ability to analyze complex business requirements and translate them into effective technical solutions using AI-powered and agent-based capabilities.
- Excellent communication, documentation, and stakeholder management skills, with the ability to work effectively in a remote, global team environment.
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.
Competencies
- Strong learning agility and willingness to work across multiple Salesforce products.
- Analytical thinking and structured problem-solving.
- Attention to quality, security, documentation, and testing.
- Ability to work collaboratively in distributed Agile teams.
- Openness to feedback, code review, and continuous improvement.
- Professional communication and basic client-facing confidence.
- Responsible and transparent use of AI-assisted development tools.
Success Measures
- Quality and maintainability of configurations and code.
- Completion of assigned stories within agreed estimates.
- Test coverage, defect prevention, and timely issue resolution.
- Accuracy of documentation and deployment deliverables.
- Ability to learn Salesforce, Revenue Management, Industries, and Agentforce capabilities.
- Contribution to reusable components, accelerators, demos, and internal knowledge.
- Effective collaboration with clients and delivery teams.
Preferred
One or more of the following would be advantageous:
- Salesforce Certified Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer I
- Salesforce Certified Agentforce Specialist
- Salesforce AI-related certification
- Salesforce Industries or OmniStudio accreditation
- Revenue Cloud or Revenue Management-related certification/accreditation
Certifications are desirable but will not substitute for practical skills, learning ability, and problem-solving capability.
Skills
- Salesforce fundamentals and CRM.
- Declarative configuration and Flow exercise.
- Basic Apex, SOQL, or LWC coding exercise.
- Requirement-to-solution.
- Agentforce or generative-AI and Claude scenario.
- Communication, learning agility, and consulting-fit discussion.
Why Join Us
- Work across Salesforce CRM, Industries, revenue transformation, and enterprise AI.
- Gain hands-on exposure to Agentforce and Anthropic Claude use cases.
- Learn from experienced consultants, architects, and product specialists.
- Contribute to customer implementations, reusable accelerators, prototypes, and demonstrations.
- Build a career combining Salesforce development, functional consulting, industry knowledge, and AI.
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