Salesforce Developer Business Analyst

MetroMax Group

Website: themetromaxgroup.com
Job details:

Job Description: Salesforce BA / Admin Intern

 Designation – Salesforce BA / Admin Intern

 Work timing – 11Am – 8 Pm IST

 Working Days – 5 Days

 Location – Remote

Paid Internship

About MetroMax:

 MetroMax Group is a group of companies operating in the transportation and logistics sector. We cater to trucking, last-mile delivery, dispatch, BPO, and IT services in the transportation sector.

 The MetroMax group is based out of Atlanta, the USA’s transportation hub. Atlanta has the world's busiest airport, the 3rd largest US port, and is home to 85% of the world's largest 3PL companies. The MetroMax group leverages its deep connections within the Transportation industry to provide an array of services to a wide spectrum of clients. Besides Atlanta, we have oAices in Bangalore in, India.

 The MetroMax Group's India center anchors the BackOAice support and IT/BPO businesses for the MetroMax group. The India center is also leading Business Process and Technology related innovations for the MetroMax group. MetroMax Group anchoring BackoAice support, grew their employee count by 417% last year and continues.

 We are with an employee headcount of 500 members: 300 Operating in the US and 200 in India. Our vision of expanding beyond our customers' expectations has stood out. It is well appreciated with certifications and associations such as ISO 9001, ISO 27001, NASSCOM, TiE, Great Place to Work, etc.

As a Salesforce Admin Intern, you will work closely with our Salesforce team to assist in the administration, configuration, and support of Salesforce applications. You will gain practical experience in user management, security settings, and process automation within the Salesforce ecosystem.

Key Responsibilities:

 Assist in Salesforce user management, including profile creation, role assignments, and permission settings.

 Support in maintaining and configuring Salesforce security settings, including sharing rules and access controls.

 Help with data entry, data cleansing, and data migration tasks.

 Assist in creating and managing reports, dashboards, and list views.

 Work on automation using Process Builder, Flows, and Workflows.

 Participate in testing, troubleshooting, and resolving Salesforce-related issues.

 Document processes, configurations, and best practices for knowledge sharing.

 Stay updated on the latest Salesforce features and best practices.

Qualifications:

 Bachelor’s degree in computer science, Informa on Systems, or related field

 Any Internship experience in a Business Analyst/ SF Admin or similar role or with a focus on Salesforce implementa on.

Preferred Strong understanding of Salesforce Sales Cloud, Service Cloud, Marke ng Cloud, or Commerce Cloud (or mul ple).

 Plus, with Salesforce configura on, customiza on, and integra on with other systems

 Strong analy cal skills with the ability to gather requirements, analyze data, and present findings

 Excellent communica on and interpersonal skills  Strong problem-solving skills with the ability to troubleshoot complex issues

 Plus, on Cer fica ons on Salesforce Domain.

Interested candidates can share their CV on this email-id : anubha.kumari@themetromaxgroup.com

Click on Apply to know more.