Hawk Sense Business Solutions Pvt Ltd (formerly known as Hawk Sense Security Systems Pvt Ltd)
Website:
hawk-sense.com
Job details:
Job Title: Salesforce Financial Services, Sales & Service Cloud Developer
Experience: 4–5 Years
Location: Remote
Notice Period: Immediate to 30 Days
Budget: Up to ₹40 LPA
Job Overview
We are looking for an experienced Salesforce Financial Services, Sales & Service Cloud Developer to design, develop, configure, and support Salesforce solutions for the Financial Services domain. The ideal candidate should have hands-on experience with Financial Services Cloud (FSC), Sales Cloud, and Service Cloud, along with expertise in Apex, Lightning Web Components (LWC), Salesforce Flows, and Salesforce integrations.
The role focuses on delivering secure, scalable, and customer-centric CRM solutions that support customer onboarding, relationship management, servicing, and operational efficiency.
Key Responsibilities
Develop, customize, and maintain solutions using Salesforce Financial Services Cloud (FSC), Sales Cloud, and Service Cloud.
Configure FSC data models, customer profiles, householding, relationship mapping, and industry-specific capabilities.
Develop reusable components using Lightning Web Components (LWC), Apex, and Salesforce Flows.
Support customer onboarding, lead and opportunity management, case management, and customer servicing processes.
Integrate Salesforce with enterprise applications using REST/SOAP APIs and MuleSoft-enabled services where applicable.
Implement Salesforce security using profiles, permission sets, sharing rules, roles, and field-level security.
Participate in solution design, code reviews, unit testing, deployment, and production support.
Troubleshoot issues, resolve defects, and support regression testing and release activities.
Collaborate with Business Analysts, Product Owners, Architects, QA, and DevOps teams throughout the project lifecycle.
Required Technical Skills
Salesforce Development
Apex
Lightning Web Components (LWC)
SOQL
SOSL
Salesforce Flows
Salesforce Configuration
Salesforce Clouds
Financial Services Cloud (FSC)
Sales Cloud
Service Cloud
Financial Services Cloud
FSC Data Model
Customer 360
Relationship Groups
Householding
Interaction Records
Customer Profiles
Integration
Salesforce REST APIs
SOAP APIs
Middleware Integration
Data Mapping
MuleSoft Integration (Preferred)
Data Management
Data Migration
Data Quality
Duplicate Management
Reporting
DevOps
Git
CI/CD
Salesforce Deployment Tools
Environment Management
Functional Experience
Banking or Financial Services domain.
Customer onboarding and KYC processes.
CRM implementation and customer servicing.
Lead and Opportunity Management.
Case Management.
Experience working with Product Owners and Business Stakeholders in regulated environments.
Preferred Certifications
Salesforce Platform Developer I
Salesforce Financial Services Cloud Accredited Professional
Salesforce Administrator
Salesforce Sales Cloud Consultant
Salesforce Service Cloud Consultant
Preferred Skills
Experience with Salesforce integrations using MuleSoft.
Knowledge of Salesforce best practices and governance.
Experience working in Agile/Scrum environments.
Understanding of secure application development and compliance standards.
Strong troubleshooting and production support experience.
Core Competencies
Strong analytical and problem-solving skills.
Ability to work independently while managing assigned user stories.
Excellent communication and stakeholder management skills.
Strong collaboration with cross-functional teams including Business Analysts, Architects, QA, DevOps, and Release Management.
Working knowledge of Agile methodologies, sprint planning, story refinement, and release management.
Commitment to writing secure, reusable, and maintainable code.
Click on Apply to know more.
