QAAgility Technologies
Website:
qaagility.com
Job details:
Job Title - Salesforce Data Cloud / Customer Data Platform (CDP) Consultant (Remote)
Experience - 6 + years
Location - Remote / WFH
Job Summary
We are looking for an experienced Salesforce Data Cloud / Customer Data Platform (CDP) Consultant with strong hands-on experience designing, implementing, and managing Salesforce Data Cloud solutions.
The ideal candidate will have current, practical experience working with Salesforce Data Cloud, including data ingestion, data modeling, identity resolution, calculated insights, data governance, and integration with multiple enterprise data sources.
Candidates without relevant hands-on Salesforce Data Cloud / CDP experience will not be considered.
Key Responsibilities
- Design and implement data ingestion pipelines into Salesforce Data Cloud from multiple sources, including:
- Salesforce CRM and other CRM platforms
- Web and digital channels
- Mobile applications
- Offline and external enterprise systems
- Configure and manage Data Cloud data models, data streams, data mappings, and transformations.
- Implement and manage Identity Resolution rules and reconciliation strategies to create unified customer profiles.
- Develop and maintain Calculated Insights to support business and customer analytics use cases.
- Configure data ingestion, harmonization, and transformation processes to ensure reliable and scalable data flows.
- Establish and maintain data quality, governance, privacy, and compliance standards within Data Cloud.
- Work closely with Data Engineering teams to optimize data pipelines, transformations, integrations, and overall data architecture.
- Troubleshoot data ingestion, mapping, identity resolution, and data quality issues.
- Collaborate with Salesforce architects, developers, data engineers, and business stakeholders to translate business requirements into scalable Data Cloud solutions.
- Support testing, deployment, monitoring, and ongoing optimization of Salesforce Data Cloud implementations.
- Document data models, integrations, data flows, governance processes, and technical solutions.
Required Skills & Experience
- Mandatory: Current hands-on experience with Salesforce Data Cloud / Salesforce CDP.
- Strong understanding of Salesforce Data Cloud architecture and capabilities.
- Hands-on experience with:
- Data Streams and data ingestion
- Data Model Objects (DMOs)
- Data Transformations
- Identity Resolution
- Unified Individual/Customer profiles
- Calculated Insights
- Data governance and data quality
- Experience integrating data from multiple sources such as CRM, web, mobile, APIs, databases, and offline systems.
- Strong understanding of data integration, ETL/ELT, data transformation, and customer data management concepts.
- Experience working with data engineering teams and enterprise data platforms.
- Understanding of data privacy, security, governance, and compliance requirements.
- Strong analytical and problem-solving skills.
- Good communication and stakeholder management skills.
Preferred Qualifications
- Salesforce Data Cloud certification or relevant Salesforce certifications.
- Experience with Salesforce CRM, Marketing Cloud, or other Salesforce platforms.
- Experience with APIs, middleware, ETL tools, SQL, and cloud data platforms.
- Experience working on enterprise-scale customer 360 or CDP implementations.
- Experience in data quality, consent management, and privacy-related initiatives.
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