Salesforce Business Analyst ( Sales Cloud)
Jade Global
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- Agile
- cross-functional
- end-to-end
- Salesforce
About the role
Jade Global
Website:
jadeglobal.com
Job details:
Salesforce Business Analyst ( Sales Cloud)1
- Partner with key business and technical stakeholders to enhance current solutions and develop new ones.
- Drive and project manage initiatives end-to-end from inception to delivery
- Create detailed requirement specifications for enhancements to existing or development of new functionality related to ever-evolving Sales processes
- Ensure the successful delivery of the business automation roadmap and build trusted relationships with internal and external stakeholders
- Provide input and oversight on project definition and solution design for requested new features and operational enhancements to internal systems.
- Deliver On Schedule, On Budget, and On Scope Projects
- Design and build loosely coupled, innovative, agile, and scalable solutions by leveraging existing packages/apps on the Salesforce platform, in-house Products for Quoting, and SKU management; conceptualize new products/solutions to deliver desired business outcomes.
- Maintain SLAs and KPIs
- Act as the liaison between PM, SalesOps, and occasionally finance, Operations, and the technology organization, to manage business priorities, communicate changes in scope or schedule, and call out risks
- Identify tasks and work with the application administrators, integration, and product development team to estimate the delivery of proposed projects/automations.
- Prioritize and perform multiple tasks simultaneously
- Work independently and collaboratively with a cross-functional team.
- Willing to work in overlapping PST hours until 11:30 PM IST
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