Salesforce Business Analyst/ Product Owner
Cognizant
- Location
- Chennai, Tamil Nadu, India
- Job type
- Full-time
Required skills
- Agile
- communication skills
- iterative development
- Jira
- Salesforce
- specification
- user stories
- Visio
About the role
Cognizant
Website:
cognizant.com
Job details:
Greetings from Cognizant !!
We're hiring for Salesforce Business Analyst or Product Owner
Experience : preferably 4 - 10 Years
Location : Chennai
Qualification : MBA preferable
- Candidate should have good Salesforce knowledge with experience in implementation projects in Advisory/ Consulting/Business Analyst/ Product Owner roles
- Masters of Business Administration or equivalent - preferred
- Excellent verbal and written communication skills
- Experience in BFS domain – nice to have.
- Strong analytical skills and detail oriented, ability to plan and organize the team as well as documentation, team player, accountable.
- Experience in translating business requirements into a detailed system specification
- Salesforce Certification in Admin/Sales/Service or any consulting certification will be an added advantage
- Understanding of Agile Scrum delivery model, experience with tools like Jira/ADO
- Knowledge of creating process flows/frameworks using Visio/ Lucid charts etc
- Knowledge of AI and Agentforce will be desirable
Roles And Responsibilities
- Responsible for Discovery & design workshops to identify client requirements
- Translate business needs into actionable documentation/specifications/user stories, including use case scenarios, models and conceptual design diagrams to support iterative development
- Work with team to design Salesforce solutions to meet client requirements
- Participate in Data migration & integration activities from functional standpoint.
- Evaluate As IS process and suggest improvements for To Be Process. Work on Process Maps.
- Provide support during QA and UAT testing, as well as defect triage to ensure projects are on track.
- Responsible for End user training and other user adoption activities
- Conduct/Participate in scrum ceremonies and assist in sprint planning, estimation, requirement analysis and review
- Maintain certifications in salesforce products
Click on Apply to know more.
This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.