Natus Medical Incorporated
Website:
natus.com
Job details:
Welcome to Natus Sensory India
We are continuing to grow our business in India and are now looking to expand our team there. Be part of this exciting journey right from the start!
Natus Sensory India are a leading manufacturer of medical devices and software for a range of solutions, including eight sensory nervous systems. Our mission is to improve patient outcomes in target markets through innovative screening, diagnostic and treatment solutions. We manufacture and distribute a range of medical device products used in the diagnosis of human disorders of sensory system and neural pathways.
Salesforce Architect (Revenue Cloud, Service Cloud, Sales Cloud)
Role Summary
Design, build, and maintain scalable Salesforce solutions across Revenue Cloud (CPQ & Billing), Sales Cloud, and Service Cloud to support end-to-end commercial and service processes.
Key Responsibilities
- Design and implement Salesforce architecture across Sales Cloud, Service Cloud, and Revenue Cloud (CPQ & Billing)
- Translate business requirements into scalable technical solutions
- Lead system design for quoting, pricing, billing, order management, and service processes
- Configure and customize Salesforce using flows, validation rules, approval processes, and automation
- Define data models, object structures, and governance standards
- Ensure integration with external systems including Oracle EBS and other ERP/finance systems
- Support end-to-end lifecycle: Quote to Order to Invoice to Service
- Manage deployments, releases, and environment strategy (UAT, PROD)
- Ensure system performance, security, and data integrity
- Troubleshoot complex system issues and provide technical solutions
Technical Skills
- Salesforce Sales Cloud, Service Cloud, Revenue Cloud (CPQ, Billing)
- Strong understanding of quote-to-cash processes
- Experience with Salesforce integrations (APIs, MuleSoft or similar)
- Experience integrating with Oracle EBS (Order Management, Pricing, Finance modules)
- Knowledge of data modeling, SOQL, and automation tools (Flows, Apex optional)
- Experience with pricing logic, discounting, and approval workflows
- Understanding of service processes (cases, SLAs, entitlements)
Experience
- 5 to 8 years in Salesforce ecosystem
- Proven experience designing multi cloud Salesforce solutions
- Experience in enterprise environments with complex integrations including Oracle EBS
- Background in sales operations, service operations, or revenue operations
Strength
- Strong problem solver and issue resolver with the ability to quickly identify root causes and delivero Nice to Have
- Salesforce certifications (Application Architect, System Architect, CPQ Specialist)
- Experience with ERP systems such as Oracle EBS or SAP
- Exposure to reporting tools (Power BI, Tableau)Nice to Have
- Salesforce certifications (Application Architect, System Architect, CPQ Specialist)
- Experience with ERP systems such as Oracle EBS or SAP
- Exposure to reporting tools (Power BI, Tableau)
Compensation and Benefits: Along with a competitive salary and performance-based incentives, we offer a comprehensive benefits package starting from day one, including medical insurance coverage for employees and their families, gratuity as per statutory norms, and paid time off in accordance with applicable labor laws.
Join Natus Sensory today. Confidence in every Sense.
We Offer
- The role will start as a work-from-home remote position but will turn into a physical presence in an office role in Bangalore.
- Minimal travelling: less than 5%
- Collaborative and international environment with different cultures.
- English company language.
- Full ownership of testing of features and functionality.
EEO Statement
Natus Sensory is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
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