About the role
Design, implement, test, and deliver highly scalable enterprise grade AI/ML solutions from the ground up.
Lead the development of prototypes and rapid experimentation to evaluate new algorithms, models, or approaches, balancing time-to-market with long-term technical investments
Operate optimally in the hybrid engineering model where engineers are encouraged to be able to craft and complete the vital work to ensure quality in their own code as well as other engineers
Present your own designs to internal/external groups and review designs of others
Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics for AI/ML systems
Participate in the team's on-call rotation to address sophisticated problems in real-time and keep services operational and highly available
About the company
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.
Service Cloud by Salesforce is a revolutionary customer service platform designed to transform your business's approach to customer support. It empowers your team to deliver efficient, personalized customer service experiences across multiple channels, all in one unified platform. With Service Cloud, you can streamline workflows, automate routine tasks, and leverage AI-powered insights to drive customer satisfaction and loyalty. Whether it's faster case resolution, 360-degree customer views, or real-time analytics, Service Cloud is your key to unlocking exceptional customer service.