Cognizant
Website:
cognizant.com
Job details:
#CXCRM Moment
We are hiring multiple Salesforce Agentforce Leads & Architects across our PAN India locations
Job Description
As a
Salesforce Agentforce Lead/ Architect, you will make an impact by leading the design, development, deployment, and optimization of Agentforce autonomous agents within production environments. You will be a valued member of the Salesforce delivery team and work collaboratively with cross‑functional technical and product stakeholders.
In This Role, You Will
- Build and deploy Agentforce Agents into production environments using best‑practice methodologies.
- Leverage Agentforce, Data360 with RAG, Agent Scripts, Agentforce Vibes, and prompt‑engineering techniques to design scalable agent solutions.
- Conduct rigorous behavioral and autonomous testing, including prompt injection assessment and multistep‑reasoning validation.
- Evaluate, fine‑tune, and manage Agent instructions to ensure high‑quality outputs and agent reliability.
- Partner with engineering, product, and architecture teams to optimize agent performance and operational readiness.
What You Need To Have To Be Considered
- Minimum 5+ years of Salesforce experience, including at least 1 year focused on building and deploying Agentforce Agents into production.
- Strong proficiency in Agentforce, Data360 with RAG, Agent Script, Agentforce Vibes, and prompt engineering.
- Demonstrated experience in testing autonomous agent behaviors, including behavioral testing, prompt‑injection testing, and multistep‑reasoning validation.
- Proven ability to evaluate, fine‑tune, and manage Agent instructions to improve agent reliability and accuracy.
- Strong analytical mindset with the ability to translate complex agent behaviors into actionable improvements.
These will help you stand out
- Deep hands‑on expertise in end‑to‑end autonomous agent lifecycle management.
- Prior experience optimizing Salesforce‑based AI or automation frameworks.
- Strong cross‑functional collaboration and communication skills supporting both technical and business teams.
- Experience contributing to scalable enterprise agent‑architecture strategies.
- Passion for emerging AI‑driven automation technologies within the Salesforce ecosystem.
Click on Apply to know more.