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About The Company
Leading MNC is a globally recognized multinational corporation renowned for its innovative solutions and commitment to excellence. With a diverse portfolio spanning various industries including technology, finance, retail, and consumer services, the company has established a strong presence across multiple regions. Our mission is to deliver high-impact, scalable products that empower enterprises to achieve their strategic objectives. We pride ourselves on fostering a collaborative, inclusive, and forward-thinking work environment that encourages continuous learning and professional growth. Our dedicated team of over 750 engineering professionals leverages cutting-edge technologies such as Artificial Intelligence, Data Engineering, and Full-stack Development to create transformative solutions for our clients worldwide.
About The Role
We are seeking an experienced Freelance Salesforce Administrator to join our high-performing engineering team. This role is pivotal in maintaining, optimizing, and enhancing our Salesforce platform, which serves as the core system of record for our operations. The ideal candidate will have a strong background in Salesforce administration and development, with a proven track record of managing complex Salesforce environments. This position offers the flexibility of a fully remote setup, making it suitable for professionals who are currently working in a remote capacity and seeking a long-term, part-time or freelance engagement. The role involves collaborating with cross-functional teams to ensure seamless system operations, automate business processes, and deliver insightful reports and dashboards to support strategic decision-making.
Qualifications
- Salesforce Certified Administrator (required)
- Salesforce Certified Advanced Administrator or Platform App Builder (preferred)
- Salesforce Certified Platform Developer I or II (preferred)
- Minimum of 6 years of experience in Salesforce administration and development
- Extensive experience with complex Salesforce Flows architecture
- Hands-on experience with integrations involving SalesLoft, HubSpot, and ZoomInfo (strongly preferred)
- Excellent communication skills in English, both written and spoken
- Proven experience supporting US-based clients in a remote work environment
Responsibilities
As a Freelance Salesforce Administrator, your key responsibilities will include:
- Ongoing Maintenance & Administration: Manage user accounts, permission sets, profiles, and role hierarchies to ensure secure and efficient access. Maintain data quality through deduplication, record cleanup, and field updates. Troubleshoot system bugs, errors, and issues promptly. Oversee sandbox environments and deployment processes. Monitor system health, storage, and API usage to prevent disruptions. Conduct object clean-up and usability enhancements.
- Custom Flows & Automation: Design, build, and optimize Salesforce Flows, including Screen Flows, Auto-launched Flows, and Scheduled Flows. Develop and manage custom routing flows, BDR assignment, and pipeline automation. Create new automation workflows aligned with evolving business needs. Review and deprecate legacy automations such as workflow rules and process builders.
- Reporting & Dashboards: Develop and maintain custom reports and dashboards tailored for Sales, Marketing, and executive leadership. Support board-level reporting and pipeline analysis. Integrate Salesforce data with external tools like Power BI and Looker Studio. Manage list views, report types, and scheduled report delivery for various stakeholders.
- API Integrations, Maintenance & Optimization: Maintain and optimize API connections with connected platforms such as SalesLoft, HubSpot, ConnectWise, and ZoomInfo. Troubleshoot synchronization issues, optimize field mappings, and ensure data accuracy. Monitor API usage, error logs, and sync failures proactively. Manage API version updates to ensure seamless integrations across Salesforce releases. Support additional API connections as new platforms are integrated.
- Development & Configuration: Create custom objects, configure fields, and update page layouts. Develop Apex triggers, classes, and Lightning Web Components (LWC) as needed. Evaluate, install, and configure AppExchange applications. Support evaluations and potential implementations of Agentforce or similar solutions.
- Engagement & Collaboration: Participate actively in weekly status calls and sprint planning sessions. Manage projects via ticketing tools like Asana, ensuring timely delivery. Document all customizations, flows, and changes in shared knowledge bases. Collaborate effectively with Sales, Marketing, Technology, and Analytics teams to align Salesforce solutions with business goals.
Benefits
Joining Leading MNC as a Freelance Salesforce Administrator offers numerous benefits, including the flexibility of a remote work environment, allowing you to balance your professional and personal commitments. You will have the opportunity to work on high-impact, complex projects alongside experienced senior engineers and leadership, gaining valuable insights and expanding your skill set. The role provides competitive compensation with transparent monthly payouts, ensuring financial stability. This is a long-term engagement, offering continuity and the chance to develop a strong professional relationship within a forward-thinking organization. Additionally, you will be part of a diverse and inclusive team that values innovation, collaboration, and continuous learning, fostering your growth as a Salesforce professional.
Equal Opportunity
Leading MNC is committed to creating an inclusive environment for all employees and applicants. We are an equal opportunity employer and do not discriminate based on race, ethnicity, gender, age, religion, sexual orientation, disability, or any other protected characteristic. We encourage professionals from diverse backgrounds who meet the qualifications to apply and join our team. Our hiring decisions are based solely on merit, experience, and the potential to contribute to our organization’s success. We believe in fostering a workplace where everyone feels valued, respected, and empowered to succeed.
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