Website:
apnaadvantage.com
Job details:
Key Responsibilities
Training Delivery & Content Development
• Design, develop, and deliver training programs covering onboarding, product knowledge, sales skills, process training, communication skills, and behavioral competencies.
• Conduct new hire onboarding sessions covering company policies, products, processes, CRM tools, and role-specific expectations.
• Create engaging learning content, including training decks, playbooks, SOPs, assessments, role plays, call simulations, and e-learning modules.
• Collaborate with business stakeholders to ensure training content remains updated and aligned with business objectives.
Coaching & Performance Improvement
• Conduct coaching sessions focused on sales effectiveness, communication skills, customer interactions, and process adherence.
• Review calls, audits, and performance data to identify skill gaps and provide actionable feedback.
• Support managers in driving employee performance through targeted learning interventions. • Track training effectiveness through key metrics such as onboarding effectiveness, training completion, quality scores, productivity ramp-up, and learner engagement.
Process & Quality
• Standardize training processes, knowledge resources, and learning frameworks across teams.
• Conduct regular refresher training programs on product updates, process changes, CRM enhancements, and organizational initiatives.
• Partner with Operations, Sales, Product, and HR teams to identify learning needs and drive continuous capability development.
Key Requirements
Experience
• Bachelor's degree in any discipline.
• 2–4 years of experience in Learning & Development, Training, Sales Training, Product Training, Process Training, or Talent Development.
• Experience delivering sales training, product training, process training, communication coaching, and behavioral training.
• Strong facilitation, presentation, and stakeholder management skills.
• Proficiency in CRM platforms, LMS tools, PowerPoint, Canva, and other learning technologies.
• Analytical mindset with the ability to use performance data to drive learning outcomes.
• High energy, adaptability, and a passion for developing people.
What Join Us
• Opportunity to build and scale learning initiatives in a high-growth environment.
• Exposure to cross-functional stakeholders and diverse business functions.
• Collaborative, learning-focused culture with strong career growth opportunities.
• Competitive compensation, benefits, and a meaningful opportunity to impact employee success.
apna - Transforming Careers Through Technology
Since 2019, apna has connected over 60 million jobseekers with more than 250,000 enterprises and small businesses across India. Founded by Nirmit Parikh, a Stanford graduate and serial entrepreneur who recognized the challenges in entry-level hiring, apna has rapidly grown to become India's fastest unicorn in 2021—achieving this milestone in just 21 months.
Backed by marquee global investors - Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we're revolutionizing livelihood creation across India.
apna advantage - Education with Guaranteed Outcomes
We're expanding beyond job matching with our new EdTech vertical that delivers:
- Premium Online Education: Partnerships with top-tier universities offering UGC-accredited undergraduate and postgraduate programs
- Career Success Ecosystem: Leveraging our network of 700,000+ recruiters to provide real job interviews
- Personalized Career Journeys: Dedicated career facilitators, AI-powered job preparation tools, and guaranteed interviews
Why Join Our Mission
- Massive Market Potential: A large number of students pursue online degree programs annually in India, and the segment continues to witness strong year-on-year growth.
- Consumer Impact Legacy: Build a consumer-facing business that transforms lives
- Exponential Growth Trajectory: Early-stage opportunity in a rapidly expanding market
- Competitive Advantage: Our platform makes degree programs with job guarantees uniquely sellable
- Elite Team Environment: Collaborate with experts across product, operations, and engineering
- Wealth Creation Potential: Join during our early high-growth phase
- Meaningful Impact of work: Deliver genuine value by connecting education directly to career outcomes.
Join us in creating the future of career advancement in India’s talent workforce !
Click on Apply to know more.