Website:
alphacoresafety.com
Job details:
Company Description AlphaCore is an industrial safety and workplace protection company in India, supplying certified PPE and safety products for factories, construction sites, warehouses, manufacturing units, contractors, and infrastructure projects. The company offers a broad range of safety solutions, including safety footwear, helmets, reflective jackets, industrial gloves, PPE kits, fire safety equipment, barricades, traffic management products, and workplace safety essentials. AlphaCore also supports businesses with vendor coordination, bulk project supply, and installation services for road and industrial safety projects. With a focus on quality products, clear communication, and long-term partnerships, AlphaCore works primarily with ISI- and ISO-certified solutions suitable for demanding industrial environments. The company is committed to helping businesses across India build safer, compliant, and efficient worksites.
Role Description This is a full-time, on-site Sales Telecaller role based in Indore. The Sales Telecaller will make outbound calls to prospective and existing business customers to introduce AlphaCore’s safety products and solutions, qualify leads, and generate sales opportunities. The role involves explaining product features and benefits, addressing customer queries, sharing pricing and offer details, and following up to close orders or schedule meetings for the sales team. The Sales Telecaller will maintain accurate records of calls and customer interactions in the CRM, coordinate with internal teams on quotations and deliveries, and support bulk project inquiries. Daily responsibilities include meeting call and conversion targets, providing clear and professional communication, and contributing to overall sales growth in the industrial and workplace safety segment.
Qualifications
- Strong communication and interpersonal skills, including clear telephone etiquette and the ability to build rapport with business customers.
- Sales and customer service abilities, such as lead qualification, objection handling, basic negotiation, and follow-up discipline.
- Basic computer and CRM skills, including data entry, managing call logs, and working with spreadsheets or sales dashboards.
- Understanding of or willingness to learn about industrial safety products, PPE, and workplace safety solutions.
- Prior experience in telesales, inside sales, or call center roles is preferred, especially in B2B or industrial sectors.
- Minimum educational qualification: higher secondary (12th) or bachelor’s degree in any discipline.
- Ability to work on-site in Indore, meet daily call and performance targets, and collaborate with the wider sales and operations team.
- Proficiency in English and Hindi; additional regional language skills are an advantage.
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