RedTeam Hacker Academy
Website:
redteamacademy.com
Job details:
Company Description RedTeam Hacker Academy is a globally recognized cyber security and ethical hacking training institute focused on preparing learners to become job-ready cyber professionals. With training centers in the UAE and India, the academy specializes in Ethical Hacking, Penetration Testing, Digital Forensics, Network Defense, and globally aligned cybersecurity certifications. Its programs emphasize hands-on labs, live hacking simulations, Capture the Flag (CTF) challenges, and real-world incident response scenarios. Trusted by over 25,000 students and professionals, RedTeam Hacker Academy is a leading cybersecurity institute in the GCC and South Asia, helping learners build strong foundations, earn international certifications, and advance their cybersecurity careers.
Role Description This is a full-time, on-site Sales Staff role based in Kochi. The Sales Staff member will engage prospective learners, explain course offerings and certification pathways, and guide them through the enrollment process. The role includes managing inbound and outbound calls, responding to email and chat inquiries, conducting product presentations and counseling sessions, and following up with leads to convert them into admissions. The Sales Staff member will maintain accurate records in CRM tools, coordinate with training and marketing teams, support events and seminars, and work towards achieving individual and team sales targets.
Qualifications
- Strong communication, presentation, and interpersonal skills to engage with prospective learners and corporate clients.
- Sales and customer service skills, including lead generation, pipeline management, negotiation, and closing.
- Basic understanding of cybersecurity education or technology training markets, with interest in ethical hacking and related domains.
- Proficiency in using CRM systems, office productivity tools, and online communication platforms.
- Ability to work in a target-driven environment, manage time effectively, and collaborate with cross-functional teams.
- Prior experience in inside sales, academic counseling, or training institute sales is an advantage.
- Relevant diploma or degree in business, marketing, or a related field preferred; equivalent practical experience also considered.
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