Vesper Telecom
Website:
vespertelecom.com
Job details:
Company Description Vesper Telecom, founded in 2013, provides international voice termination, SMS termination, and data services worldwide, with a strong focus on VoIP internet telephony. The company offers wholesale termination, multi-level reseller services, dialer services, dedicated servers, and other communication solutions to organizations of all sizes. Vesper routes millions of minutes daily across South Asia, North Africa, Europe, the Middle East, and the Americas, prioritizing high quality of service and reliable connectivity. Customers benefit from uninterrupted, easy-to-integrate services and 24/7 technical support via online chat and email. Vesper continues to expand its global customer base and carrier interconnections through comprehensive VoIP business solutions.
Role Description The Sales Specialist International A2P role is a full-time remote position focused on driving revenue growth for Vesper Telecom’s international A2P (Application-to-Person) messaging and related services. This role involves identifying and qualifying new business opportunities, managing existing customer accounts, and developing long-term relationships with international carriers, aggregators, and enterprise clients. Day-to-day tasks include conducting outbound sales activities, preparing and delivering proposals, negotiating pricing and terms, and monitoring performance metrics such as traffic volumes, revenues, and margins. The specialist collaborates closely with technical and operations teams to ensure service quality, resolve customer issues, and optimize routing and performance. The role also includes staying informed about market trends, competitor offerings, and regulatory requirements to refine sales strategies and support sustainable business growth.
Qualifications
- Candidates should possess strong Communication and Customer Service skills, with the ability to build trust, handle inquiries, and maintain positive client relationships across diverse regions.
- Candidates should possess solid Sales and Sales Management skills, including lead generation, pipeline management, negotiation, and performance tracking in an international telecom or messaging environment.
- Candidates should possess Training skills, with the ability to guide customers and internal stakeholders on products, platforms, and best practices, and support onboarding and account optimization.
- Candidates should ideally have experience in VoIP, A2P SMS, or international telecom services, along with familiarity with KPIs such as ACD, ASR, PDD, and traffic routing.
- Candidates should have strong analytical skills, proficiency with CRM tools and basic MS Office applications, and the ability to work independently in a remote setting.
- A bachelor’s degree in Business, Communications, Telecommunications, or a related field, or equivalent professional experience, is preferred.
- Fluency in English is required; additional languages are an asset, especially for working with global clients and partners.
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