Sales Specialist

Eben Telecom Pvt. Ltd.

Website: ebentelecom.com
Job details:
Company Description

Eben Telecom, established in 1995 in Cochin, Kerala, is a leading Customer Engagement Services Company specializing in Customer Acquisition, Transaction Building, and Relationship Management. Headquartered in Kerala, we pride ourselves on delivering value through exceptional service, quality, and integrity. Our experienced team leverages technology and trained talent to effectively manage customer and client interactions, helping businesses enhance market competitiveness. As pioneers in contact center operations, we focus on building loyalty by managing customer relationships smoothly and efficiently, ensuring customer satisfaction.

Role Description

This is a full-time on-site role for a Sales Specialist based in Kanayannur. The Sales Specialist will be responsible for managing customer relationships, driving sales efforts, delivering excellent customer service, and meeting sales targets. Day-to-day tasks include connecting with potential clients, identifying customer needs, providing product or service information, and troubleshooting issues. The role will also involve ensuring customer satisfaction and fostering long-term relationships to support customer retention.

Qualifications

• Strong communication and interpersonal skills to effectively interact with customers and team members.
• Proven abilities in Customer Service and a customer-first approach to address inquiries and resolve issues efficiently.
• Sales and Sales Management experience, with skills in building relationships and achieving sales targets.
• Training skills to onboard and educate clients or teammates as required.
• Positive attitude, problem-solving abilities, and a willingness to learn and adapt to changing environments.
• Experience in using CRM systems and sales tools is advantageous.

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