Crystal Hearing Solutions
Website:
crystalhearingsolutions.in
Job details:
Company Description Crystal Hearing Solutions is a leading provider of hearing aid fitting services in Mumbai, known for its expertise in hearing instruments across all age groups. The team brings over 30 years of combined experience working with one of the world’s largest exporters of hearing instruments. The company is driven by highly motivated managers who focus on delivering high-quality products, reliable service, and strong value to customers. Crystal Hearing Solutions offers a one-stop solution for people with hearing challenges, ensuring the right product range is matched to individual needs. Customer satisfaction and contributing positively to society are core priorities of the organization.
Role Description This is a full-time, on-site Sales Representative role based in Mumbai. The Sales Representative will engage with customers to understand their hearing needs, explain product features and benefits, and recommend suitable hearing aid solutions. Responsibilities include conducting product demonstrations, managing inquiries, preparing quotations, and closing sales in line with company targets. The role also involves maintaining long-term customer relationships, coordinating with audiologists and service teams, and ensuring a smooth post-sales experience. The Sales Representative will update customer records, provide feedback from the market, and support promotional activities and campaigns as needed.
Qualifications
- Strong sales and customer service skills, including consultative selling and relationship management.
- Excellent communication and interpersonal skills, with the ability to explain technical products in simple terms.
- Basic understanding of hearing aid products or a willingness to learn quickly about hearing health and technology.
- Organizational and time-management skills to handle multiple customer interactions and follow-ups efficiently.
- Prior experience in retail, medical devices, or healthcare sales is advantageous.
- Proficiency with basic computer applications and maintaining accurate customer records.
- Ability to work on-site in Mumbai and collaborate effectively with clinical and support teams.
- Minimum of a high school diploma; a degree in business, marketing, or a related field is a plus.
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