SPL Volvo Cars
Website:
splvolvocars.com
Job details:
Company Description SPL Volvo is an authorized dealership representing the Volvo brand, offering a range of premium vehicles and after-sales services to customers in West Bengal and Eastern regions of India. The dealership focuses on delivering a high-quality customer experience through knowledgeable sales support and reliable service. Team members work in a fast-paced, customer-facing environment that values professionalism, integrity, and long-term customer relationships. SPL Volvo provides opportunities for learning about automotive products, sales techniques, and brand standards while contributing to the growth of the business.
Role Description This is a full-time, on-site Sales Professional role based in Kolkata. The Sales Professional will welcome and engage customers in the showroom, understand their requirements, and present suitable Skoda models and financing options. Responsibilities include conducting test drives, explaining product features and benefits, preparing price quotations, and guiding customers through the booking and delivery process. The role involves maintaining customer records, following up with leads, coordinating with finance and service teams, and achieving individual and team sales targets. The Sales Professional is expected to uphold brand guidelines, provide accurate product information, and ensure a positive customer experience at every interaction.
Qualifications
- Proven experience in retail sales, automotive sales, or a similar customer-facing role, with the ability to meet or exceed sales targets.
- Strong communication and interpersonal skills, including the ability to build rapport, listen actively, and present information clearly.
- Customer service orientation, with a focus on understanding customer needs, handling queries, and managing objections professionally.
- Basic proficiency in using computers and dealership CRM or lead management systems to track inquiries and follow-ups.
- Ability to work on-site in Kolkata, including weekends or extended hours as required in a showroom environment.
- Good knowledge of local market dynamics; prior exposure to the automotive sector is an advantage.
- Minimum educational qualification: high school diploma; a bachelor’s degree in business, marketing, or a related field is preferred.
- Valid driving license and comfort with conducting test drives with customers.
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