Website:
hushhiven.com
Job details:
Company Description HUSH HIVEN is dedicated to creating high-quality recliners that combine soft luxury with long-lasting durability. Each product is carefully crafted with precision and attention to detail, offering customers exceptional comfort in everyday use. The company focuses on designs that fit a variety of settings, from homes to professional spaces, and emphasizes unique style in every recliner. Team members at HUSH HIVEN contribute to a culture that values craftsmanship, customer satisfaction, and continuous improvement in comfort-focused furniture.
Role Description The Salesperson role at HUSH HIVEN is a full-time, on-site position based in Mumbai. The Salesperson will interact with customers in the showroom or at client locations, understand their seating and comfort needs, and recommend suitable recliner models. Daily activities include presenting product features and benefits, answering customer inquiries, preparing quotations, and closing sales in line with company targets. The role also involves maintaining product displays, following up with leads, coordinating with the operations team on orders and deliveries, and recording sales activity accurately in company systems. The Salesperson will represent the brand professionally, support promotional events, and contribute feedback from customers to improve products and services.
What We're Looking For
- 1–3 years of experience in retail sales, preferably in furniture, home décor, or luxury lifestyle products
- Strong communication skills in Hindi and English (Marathi or Gujarati is a plus) - you connect effortlessly with walk-in customers
- Comfortable with CRM tools, spreadsheets, and basic reporting
- A customer-first mindset with a natural drive to own outcomes, not just tasks
- Willingness to participate in occasional off-site exhibitions and brand events
- Ability to work 6 days a week (1 weekly off)
What You'll Do
- Generate walkins through leads and guide them through an immersive recliner experience - from product demos to the perfect fit
- Convert showroom footfall into confident, happy buyers
- Upsell and cross-sell across our product range to maximise every customer visit
- Maintain and follow up on leads through CRM, ensuring no opportunity is missed
- Represent Hush Hiven at exhibitions, pop-ups, and brand activation events held across the year
- Own your sales data - maintain accurate records, track performance metrics, and share regular reports with the team
- Take initiative beyond the job description; early hires with proactive approach grow into early leaders
Qualifications
- Strong customer service and interpersonal skills, with the ability to build trust and long-term relationships.
- Sales and negotiation abilities, including experience in meeting or exceeding sales targets in retail or furniture-related roles.
- Effective verbal and written communication skills in English; proficiency in local languages is an advantage.
- Basic familiarity with retail operations, including handling inquiries, billing, and managing order documentation.
- Comfort with using computers and digital tools for recording sales, managing leads, and communicating with internal teams.
- Ability to work on-site in Mumbai, including weekends or extended hours as required by showroom operations.
- Professional, customer-focused attitude and strong attention to detail when presenting product features and finishes.
- Prior experience in furniture, home décor, or lifestyle products is preferred but not mandatory.
- Minimum high school diploma; a bachelor’s degree in business, marketing, or a related field is a plus.
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